You are ineligible to earn loot due to previous behavioral restrictions.

Ok , it has been one month and a half since i was banned , why can't i take any chests ? I was banned for 2 weeks because i was toxic , but one month and a half passed .... I had one friend who had been banned like me and on the new moth he can receive rewards and chests and keys... When can i receive rewards ? Riot staff please answer. Thank you !