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Bugsplat Error rant

MoveQuickk·4/30/2019, 2:38:18 PM·1 votes·1,068 views

Hello, so I am really angry right now as I am trying to climb and the following happened. in champion selection all fine. I start the game at 5% progress the game freezes. I try to end task it doesn't work. I try to close it, it doesn't work. So, I reset the pc. I re-log then this message shows up saying that I need to "patch" my client which has already been patched since the patch was out. I get the reconnect button I hit it praying it doesn't go beyond the 3 minute mark all I get is error blablabla "try reinstalling the client to fix the problem" I logged out and in again for a few times still nothing. It stayed like this till the game was remade and I lost 20 LP for this. Please,Riot, if you're going to apologize for this DON'T! I want my 20 LP back! I don't need your apology or that you're "doing your best" to make sure these problems do not occur. This is completely unfair for me. Now, I, someone who NEVER leaves a normal game no matter what even if I am feeding 0-10 let alone a ranked game, has been marked as a leaver by the leave buster system. Seriously Riot, are you serious?

1 Comments

MoveQuickk4/30/2019, 5:28:25 PM1 votes

Three hours, not a single employee bothers to even look at the report bug forum,typical. The last time I quit the game 3 years ago was because of something close to this, I submitted a ticket and after 3 DAYS all I received was "we are sorry for your bad experience." You guys , sincerely, have the WORST customer experience. Late replies, sometimes even none at all! I worked as an international customer service provider, I know how it should be properly done and this...... Well, I am very disappointed.