Not receiving lp after a win
So I saw a reddit post on this earlier and it just happened to me and my 3 friends; we won a dynamic queue game yet received no lp. My friend was 0-2 and should be 2-2 (in promos) yet he is only 1-2.
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I think it happens if you do a trade in the que, it's only happen to me once and thats the one game I didn't get credit. I was zac, traded a tf, and he ended up with a skin he didn't own. Don't know why that would kill the win for us but that seems to be the case.
Yeah this has happened to us multiple times now. I didnt think anything of it at first. Because I didnt remember the lp I was at. But just happened now and I was with a lot of people and it glitched. It starts with it not loading stats. Then you click to skip and it then doesnt give you any of the win bonuses.
Same thing just happened after we won a game of Dynamic Queue. No IP, no LP which should've won two of us our promos. Rito plz
same, happened twice to me already, not receiving IP for the game either
I just got a reply back from submitting a ticket. By Riot Games Player Support 'OrochiKyo':
I've taken a look at your account and it looks like there was an issue with recording match results. (My matches show up just fine) This can occur if all 10 summoners disconnect at the exact same time and never reconnected or for a few other connection related issues (We definitely never all disconnected, I never had any trouble at all in either game.) If this happens, no rewards or penalties are given to either team; MMR, LP, Promotion series, etc (From my understanding on forums, that is not true with this bug and if you lose, you still lose the LP.) since the game database has no information about the match. In some extreme cases the air client can see a game on the match history, but unfortunately the client did not communicate this information to the game database at the time of the match. Because of this I'm unable to recover the stats for those matches, from your client or otherwise.
Apparently there was a bug with new champ select in which if one person chose a champion and a skin, then traded that champ to a person who did not have that skin and they won, they would not receive lp. If they lost they would lose it regardless.
I posted this reply in a similar thread:
This has happened to me twice, it seems to be related to trading in champ select, and you get something like displayname_skin_braum_6 instead of Braum in the load screen or similar for Lucian the other time it happened to me.
I sent a support ticket in a couple days ago and they said there's no way to award missing LP. It sucks, but guess we just gotta deal with it.
For the record, LP means absolutely nothing right now considering there's going to be a soft reset in two days. MMR and the first ten matches are what affect your new ranking, not your current ranking or the amount of LP you end with. So until the 20th, missing LP isn't an issue.
This happened to me yesterday. After we won the game, it wouldn't load the results so I logged off. When I logged back on it showed the game and showed that we had won, but I did not receive any LP for the win. I played another game and won and it still didn't update with having both wins. It only gave me LP for the most recent win.