League game crashing after champion select

TalkSh1tGet Crit·6/30/2015, 8:04:03 PM·20 votes·8,636 views

Hey Riot and summoners, I'm still experiencing issues connecting to any match. It happened to me twice in normal games so I've just been testing it by creating my own custom and still haven't been able to connect. After champion select it'll go to a completely black screen and gives me a "Failed to Connect" message saying "Unable to connect to the server. Please <ahref='https://support.riotgames.com/hc.en-us/articles/201752664' target='_blank'> <u> check your network connection</u> </a> and attempt to reconnect to your game." and even when I click Retry it doesn't work and gives me the same message. Anyone besides me still experiencing connection issues even after it's supposedly fixed? I see others on my friends list that are in games so idk, any ideas?

50 Comments

TalkSh1tGet Crit6/30/2015, 8:30:27 PM6 votes

I haven't had any issues with this until today, I wish Riot would let us know what's up. I'm not going to try to connect to any ranked or normal games, I'll just have to make some customs to test if I'm able to connect from this point on.

Sarutobi6/30/2015, 8:43:39 PM3 votes

So looks like my game ended, but im not sure if it counted. it did have a loss prevention, or a Leave like you usually see, although my team won so it says victory! but it seems like the crash is still there. ill advise anyone who has been having this to test out Customs if you feel like playing again to see if its been fixed or not!

Fowus7/1/2015, 3:35:21 PM2 votes

I am now stuck in a 20 minute lower priority queue because of this :(

HappyTreeBear6/30/2015, 8:26:23 PM2 votes

The same exact thing happened to me. I thought it would be a one time problem so I tried playing again a while later but it still wouldn't connect me. I really hope I don't get banned.

GallaxxyPurple11/2/2015, 11:35:26 AM2 votes

[{quoted}](name=Professor Trout,realm=NA,application-id=LqLKtMpN,discussion-id=h5bbhUv8,comment-id=,timestamp=2015-06-30T20:04:03.162+0000)

Hey Riot and summoners, I'm still experiencing issues connecting to any match. It happened to me twice in normal games so I've just been testing it by creating my own custom and still haven't been able to connect. After champion select it'll go to a completely black screen and gives me a "Failed to Connect" message saying "Unable to connect to the server. Please <ahref='https://support.riotgames.com/hc.en-us/articles/201752664' target='_blank'> <u> check your network connection</u> </a> and attempt to reconnect to your game." and even when I click Retry it doesn't work and gives me the same message. Anyone besides me still experiencing connection issues even after it's supposedly fixed? I see others on my friends list that are in games so idk, any ideas?

CromC6/30/2015, 11:44:06 PM2 votes

I just tried to start and game and got the same thing.

WSHHGabez7/1/2015, 12:41:26 AM2 votes

Started this morning for me. I tried uninstall/reinstall/repair but it still happens. Black screen of death :(

Phobia0077/1/2015, 2:15:46 AM2 votes

FIX YOUR SERVERS RITO! Gangplank

Alludes6/30/2015, 10:31:50 PM2 votes

I'm also having this error. I've restarted computer, flushdns, release/renew and a full reinstall, I'm still receiving this error.

Yanet García6/30/2015, 9:07:42 PM2 votes

What do I do with my life when I can't play League of Legends. RIP.

Savage Bae7/1/2015, 7:41:32 AM2 votes

i am having the same problem right now !! earlier in the morning/evening i was playing fine, aram/normals with my friends... and like few hours ago my friend invited me to their game so after the champion selection it disconnected me and giving me errors.. every time i tried to reconnect it wouldn't let me. i even restarted my Macbook and it still does the same i also even tried reinstalling and nothing helped UGH... i am so sad :(!

Kazutó6/30/2015, 10:22:41 PM1 votes

I just lost a Series game due to this issue. This is the first time this has ever happened to me and I wish that it didn't count as a loss :/

crazyfruitduett6/30/2015, 10:34:39 PM1 votes

when will this be fixed rito

TalkSh1tGet Crit6/30/2015, 11:07:49 PM1 votes

I've been googling and I've tried everything others have suggested and still haven't found a fix yet. Riot, help us out with a solution or at least let us know that it's not our game and that you're working on it or something...

CCdash22246/30/2015, 11:18:48 PM1 votes

I had this problem frequently. I ended up just restarting my client after every game. Ever since I started doing this, I have not encountered the problem. Just saying what worked for me.

crazyfruitduett7/1/2015, 2:17:06 AM1 votes

works 4 me now :::::::]

Extreme B Horse7/1/2015, 2:24:22 AM1 votes

Game crashed , and I lost my points LeeSin

DarkFireHD7/1/2015, 3:07:20 AM1 votes

I'm having the same problem... Re-Installed my client and it still didn't fix it.... I already have a message into support so hopefully they'll patch it

ItsGflow7/1/2015, 7:23:52 AM1 votes

Close League Run Command Prompt ipconfig /flushdns Repeat it few times just to be sure Open League and hope it works

CapoO0o009/26/2015, 8:28:47 PM1 votes

i dont know how happend it? item 3070

4ShadowPaladin12/31/2015, 10:06:26 AM1 votes

My game keeps crashing after Champion select. After i login my choice the screen goes black. What do i do. I have the new mac book 15 retina by the way and my game has been working fine until now.

Śend nudes1/15/2016, 12:35:29 AM1 votes

Same problem over here,Fix your servers RITO -_- I miss my jinx :'(

ViperScratch1/29/2016, 6:08:55 PM1 votes

Its 1 29 2016 and my game after the patch 6.2.16_01_25_20_50 came out which took a while to update i wanted to get on and play a game with my uncle i got in champ select started the game the usual black screen came on nothing new then it said "league of legends has crashed" and i clicked reconnect nothing happens tried it again nothing restarted league nothing restarted computer nothing restarted league again nothing it happened like 10 min ago and right now it is 1 06 in New York im going to be very salty if i get in trouble its not my falt and i think it is dumb because i have spent real money on this game please help i can not figure ti out and its annoying because i love the game and t his has never happened before i have had a lot of recent activity except for yesterday and there was not once a problem

Azuroan6/30/2015, 8:10:39 PM1 votes

Welcome to League, Friend. This problem has been going on for ever and I cant join a single game. The odd time I will be able to reconnect, Im always too late to make a difference too. I think the community has debated and figured out this is %100 riots fault and that they dont give a shit to make a fix.

neoserenity2/1/2016, 9:55:40 PM1 votes

HELLO EVERYONE! I had the same issue occur after I had done 0 changes to my station. There was no new hardware or applications from the last time I played which was a week ago. I was loading up my ranked game and I was 5-1 which I was pretty stocked about since work hasn't permitted me to play much. I was disappointed to see that...

I created a RIOT ticket with all the proper documentation they ask....

PROCESS LIST IS ATTACHED

R3D LOG IS ATTACHED

DXDIAG IS ATTACHED

I even turned off my . updates, firewall and checked that there wasn't any programs being clocked via anti virus. I have no 3rd party apps like lolreplay anymore.

I searched through all the forums even did a system restore and I couldn't get my application to launch after character select. I finally found this on my bing search....

https://search.yahoo.com/yhs/search;_ylt=AwrTca_dW61WupoA0MInnIlQ;_ylu=X3oDMTEwaDZzZnZoBGNvbG8DZ3ExBHBvcwMxBHZ0aWQDBHNlYwNxc3MtcXJ3?ei=UTF-8&type=default&hsimp=yhs-008&hspart=mozilla&fr=yhs-mozilla-008&p=disconnecting+after+league+of+legends+character+select&fr2=12642

I guess league is having some compatibility issue with Logitech. I only followed the instructions for the logitech adjustments and it magicly fixed my problem. I asked RIOT to please give me loss prevented since it wasn't my fault that w.e update is causing issues with my logitech headset (G35) I've had for 3 years now that I wasn't even using at the time. This was the response I got...

Hey Summoner,

Thanks for getting back in touch with us.

I'm glad to hear that your issue has been resolved now. I do hope everything goes well for you from here on out. As for your lost match, I know that disconnects, dodges, and losses sometimes happen for reasons beyond your control, but we’re not able to change the outcome of these games. We can’t alter the database once a game is complete and recorded in it. This means we can’t change a Leave or a Loss, nor can we manually adjust any League Points gained or lost from the game.

If you find yourself disconnecting frequently, please let me know and I can help you troubleshoot those issues. I still won’t have a way to alter your record, but hopefully we can reduce the chance of this happening in the future.

Lord Rayne Player Support Specialist

SUCH SHIT! Riot doesn't CARE about the players if they did they would recognize that this wasn't my FAULT and I FIXED it and yet I get to losses on my placement matches. It's really disappointing. They will give you loss prevented when the servers go under maintenance and they disconnect you or when a patch is causing universal outages but when their program is having compatibility issues they basically tell us if our program isn't working it's you fault because it didn't break FOR EVERYONE.

Sarutobi6/30/2015, 8:12:00 PM1 votes

i just got this, i would say until they get a fix on it try not to play league, youll just end up getting too much losses and youll end up in LQT, which is just a hassle itself. i really hope they get a fix on this soon.

Also the bad thing about this is that your team and more than likely the enemy team will report you, so we will get a strike on our accounts for leaving a game despite the fact that its out of our hands. i really wish they'd look into this type of error!

NamelessKilljoy6/30/2015, 8:16:03 PM1 votes

it simple a fiber was cut in portland its not the old problem. should be fixed within the day

carlyoung906/30/2015, 8:25:33 PM1 votes

hey fellow league players! I am also having the same issue for about a week now at first I though it may have been just my computer but then I realized I wasn't the only one having this same issue and would love to know when or even if this problem will be fixed!

crazyfruitduett6/30/2015, 8:28:17 PM1 votes

i got a 20 minute que wait for 5 games bc of this

Nived6/30/2015, 8:31:15 PM1 votes

Yeah I just ran into this problem as well. Wanna know what's really dumb? I can spectate my own game still by using op.gg but can't join it.

NAProFeeder6/30/2015, 8:56:10 PM1 votes

after the game starts it wont stop, after the black screen so i cant access the store or shop, i cant even change runes or mess with item sets, i hope the game ends soon

TalkSh1tGet Crit6/30/2015, 8:57:37 PM1 votes

I'm running repair on my client right now to see if it helps, it's a long shot but I'll let yall know if it helped or not.

Blademanzen6/30/2015, 9:19:49 PM1 votes

It happened to me also only happened for one game. while i was in ranked but it let me do customs just fine it was just the one ranked game. never mind its only ranked....

Volttron6/30/2015, 9:39:15 PM1 votes

I had the same issue and lost a ranked game due to this. There go my promos.

OMGSoAnnoying6/30/2015, 9:39:45 PM1 votes

I've had this happen in three different games today. It's showing as a leaver as well. I'm wondering if there's a server issue, normally I have no issues like this.