Stop punishing me for your broken client.

Mr Shield·Sep 25, 2016·68 votes·3,760 views

Before I begin, let me say that this is not an issue with my computer. Everything Else runs fine. Now, when I bug splat or dc after the draft, the client allows me to reconnect to the game. But when I Dc DURING a draft, I'm not allowed to reconnect to the lobby and I get a penalty. Riot, if you do not want to fix your client, at least give me the ability to reconnect to the draft after I reload. I'm tired of getting bans when I've done nothing wrong. Thank you.

57 Comments

LeetriSep 25, 20167 votes

Either it's installed improperly on your PC or something with it is messing up the client. I had the same issue with my laptop a year ago, but that laptop was on its last legs. Try repairing the client, and if that doesn't work you could uninstall it completely and install it fresh.

Imperial JapanSep 26, 20162 votes

Same things happened with both my desktops (old and new) and I've reinstalled the client several times, nothing worked

LA LostySep 26, 20162 votes

Yeah there shouldnt normally be issues with it, i cant even remember last time ive crashed during champselect.

TheSlogsSep 25, 20167 votes

They are making a new client for a reason.

Imperial JapanSep 26, 20162 votes

A hot fix would be welcome

DrCyanideSep 26, 20163 votes

I feel like you don't know what a hot fix is. If it was a problem that could be hot fixed, it would have been fixed many months (maybe years) ago.

Imperial JapanSep 26, 20161 votes

I do know what a hot fix means. I'm pretty sure riot could make a simple temporary fix (immediately) that could satisfy us unlucky players before the new season 7(?) new client

SipDuckSauceFeb 14, 20182 votes

New client, same problems plus additional ones. :P

ThePartyLeaderSep 25, 20166 votes

Did you do a support ticket listing your hardware?

Client hasn't crashed for me in probably 2 years when it use to happen weekly in season 1.

Imperial JapanSep 26, 20161 votes

It hasn't happened until a few months ago and now it's crashing left and right. Keep in mind I haven't altered or installed anything into my computer since that time

agbudarSep 26, 20165 votes

yea this is in need of a fix, especially when it just so happens during ranked promo's

LevvyLeviticusSep 26, 20161 votes

new client coming out next mid-season i think

handytacoSep 26, 20164 votes

I have lost at least 30 lp from que dodgeing whem my client crashes

MagikarpIsBossSep 25, 20163 votes

Literally a few minutes ago my game crashed in an arurf lobby and i got a ban. Im reading this while im waiting for the ban to be over lol.

dunkeroniSep 26, 20163 votes

Translation:

RIOT PLS let me unplug my ethernet and not lose LP every time I want to jump queue!

CowseedSep 26, 20163 votes

No. You're interpreting it wrong. He says riot should fix the client so he can reconnect. Exactly the opposite of what your saying.

dunkeroniSep 26, 20162 votes

Why should it wait for him to reconnect? If someone disconnects from the server, Riot has no way of distinguishing his shit computer giving out from someone who force closed the client.

Troll for TrumpSep 26, 20161 votes

If it can tell it's a client crash by sending a message(bugsplat, and a few other variations of other prompts) it can tell the difference between you closing the window or dcing from the server side and a client crash. Even when your wifi disconnects, they can identify it, and it has a seperate prompt.

dunkeroniSep 26, 20161 votes

That's not how internet connection protocols work.

If the client is connected to the server, and the client crashes, your operating system only knows how to pop up a report that it broke. It doesn't know what the client was sending at the time, or how to re-open that connection and continue sending data that you have crashed.

From Riot's servers' perspective, it's the same as if you turned off your computer. Bugsplat is a sepparate program that is not connected to the servers and only monitors the client as a background task. Even if a bugsplat window DOES show up, you have to tell it to send in the report for any data to be sent to their bugsplat server (NOT the client queue server, mind you). Even if your wifi disconnects or crashes and you get a prompt about pvp.net disconnection, FROM THE SERVER PERSPECTIVE you have gone dark and are no longer connected to the queue.

It doesn't matter if your computer knows what's going on. If a client severs connections via a crash or otherwise (and loses connected to peers in queue) then there is no way for the servers to know what happened. The default response when someone suddenly disconnects is to close the queue, because 99% of the time it's someone who turned off their client to jump queue.

DeathBot666Sep 25, 20162 votes

Bug splats are issues on your end, not riots. it's something with your graphics card.

Imperial JapanSep 26, 20161 votes

They aren't bugsplats

Lord GalvatronSep 26, 20161 votes

Yea it was confirmed that the bug where you were stuck in the game loading screen is a problem on their end. Recently had 5 people in a ARURF game disconnect (3 on ours 2 on enemy team) and all of us had the same exact issue. Riot rly needs to do a better job fixing major bugs like these.

Imperial JapanSep 26, 20161 votes

Well the problem isn't that for me (other than once) but yeah

DeathBot666Sep 26, 20161 votes

Forgive my confusion when he said

Now, when I bug splat or dc after the draft.

His problem is that the game disbands because he has a bug splat. The root of the problem is the bug splat.

MagicsparkleSep 26, 20162 votes

Is their client, is realy annoying, specially that one when in the loading screen just stays there, no error message nothing. by the time you notice the client is bugged you already got the penalty for 5 minutes afk.

ItsOrvalSep 26, 20162 votes

A rioter fixed this problem for me. I forget the link, but its in their support area somewhere. Basically you need to turn off windows firewall and a lot more, thats all i remember.

Imperial JapanSep 26, 20163 votes

Yeah no, it would be great if it actually worked

ItsOrvalSep 26, 20162 votes

Worked for me, your computer must be shit then.

Imperial JapanSep 26, 20164 votes

Wow because some fix must be the one and only universal fix right? Good to see a great boards member

ItsOrvalSep 26, 20162 votes

You probably just didnt do it right. I was trying to be helpful and youre coming off as such a whiny kid.

Yeah no, it would be great if it actually worked Wow because some fix must be the one and only universal fix right? Good to see a great boards member

Good to see you are a great boards member.

Imperial JapanSep 26, 20164 votes

"Worked for me, your computer must be shit then" yup. Sure.

ItsOrvalSep 27, 20161 votes

"Yeah no, it would be great if it actually worked"

Acted childish first, so you'll get treated as a child back. Have a good one kid, OP was asking for help which I tried to provide. If you are trying to bring up an argument over someone trying to fix a problem, then you really need to find a new hobby.

Imperial JapanSep 27, 20161 votes

You're delusional. This thread was about OP asking rito to fix their shit and then you answered with some "help." "Basically you need to turn off windows firewall and a lot more" "and a lot more". Nice help dude, no links to where you may have find the rioters comment not to mention your statement was extremely vague.

ItsOrvalSep 27, 20161 votes

I forget the link, but its in their support area somewhere

Go cry somewhere else

Imperial JapanSep 27, 20161 votes

Oh good job! you know how to quote stuff that doesn't even help your argument.

ItsOrvalSep 27, 20161 votes

Nice help dude, no links to where you may have find the rioters comment

Still going to argue about something so pointless child?

ItsOrvalSep 27, 20161 votes

https://support.riotgames.com/hc/en-us/articles/201761974-Bug-Splat-and-Game-Crashes

heres the link for you child. Like I said, its in their support area. Literally searched in Google 'LoL game crash fix' and it was the first link. Now have a good one.

Imperial JapanSep 27, 20161 votes

continues argument like a child you make me laugh

ItsOrvalSep 27, 20161 votes

You just want the last word, I gotchu dont worry. Just leave whatever response you want after this, I left the link for ya so my job here is done. Go ahead and get your relief for getting the final last word, guess youre that excited about it. Once again, have a good one.

Imperial JapanSep 27, 20161 votes

Haha, yeah nice try. "Little children" always leave the last mark. I guess I can just reinforce that stereotype as I'm a 3 y/o on the boards putting you to shame. Nice try on your last word btw. It wasnt!

Tide TurnerSep 27, 20162 votes

This is honestly the most frustrating part of this game... Me, and a few friends, have all had client crashes these past few patches... Reinstalling has not helped so please don't suggest reinstalling... http://imgur.com/mtTsVpQ <<< This is why I don't want to even attempt to play ranked... This isn't from me dodging a game at my own will... This is from me getting kicked out in the middle of a draft... Prioritize a client fix over a fucking warwick rework...

420 StylishSep 26, 20161 votes

Just got an error after loading into lobby, "lolclient.exe has stopped working", got a 20min timer. I had previously left a lobby, but 20min for something that wasn't my fault, c'mon.

ForRiftSep 26, 20161 votes

I have this issue some times its not constant but it does happens. summoner 3

MoviathanSep 26, 20161 votes

This did happen to me a few days ago and i felt helpless in a situation that I had no control over DCed out of my last promo match KEY WORD: DURING CHAMP SELECT and lost me 10 lp.

Salty OrangeSep 26, 20161 votes

Yea i got froze alwways in draft pick, its ranked or draft pick normal, and its random but at least minimum 1x a day.

ABlueQuakerSep 27, 20161 votes

Client has never crashed for me since I started playing, up until about 2-3 patches ago. Since then it's crashed twice and my computer is definitely not at fault.