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skin lost

1Feng2·12/19/2015, 7:55:05 PM·1 votes·954 views

mine skin is lost

2 Comments

Riotmoonstones12/19/2015, 9:12:30 PM2 votes

Hey 1Feng2,

There are a couple instances as to why content gets removed.

  1. If a player participates in Refer-A-Friend fraud to acquire IP or RP, then any champions/skins gifted with this IP or RP are removed.

  2. If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.

If you believe that content you have purchased/received on your account has gone missing and is not due to either of these two scenarios, make sure to submit a ticket! We can look into your account and investigate further!

Ice Weasel X12/19/2015, 9:29:55 PM2 votes

If what KateyKhaos said isn't what happened, there's another possibility. Some skins don't show up in your profile in the champion info. They'll only show up in skin selection during the Champion Select phase before a game. It's confusing, but hopefully something they'll get around to fixing.