[Client] Unable to Queue for Team Builder

Abyss85·5/27/2015, 11:32:17 PM·1 votes·486 views

I select a character, summoner spells, runes and masteries and queue up like normal. I get the typical searching for group text at the top and that's fine. The problem is no group EVER comes, it doesnt matter who I pick or for what roll, I simply can not join a game. In the attachment I waited 14 min 30 sec before it timed out saying "we didnt hear back from the server please try again." This happens every time I try to queue up for team builder. While I'm "waiting for group" when I click that "X" box to exit queue nothing happens, it's like the client is frozen trying to queue me up. I'm still able to access the rest of the client during this time however so whatever the problem is its only affecting the queue. Also I am experiencing this problem on 2 separate computers so its not the computer. I am also able to successfully queue up for ranked games, so whatever is happening is only affecting the team builder. This has been going on for 3 days now and is starting to really put a damper on my playing. Any help would be greatly appreciated.

2 Comments

Abyss855/28/2015, 4:06:55 PM1 votes

UPDATE

I have uninstalled and reinstalled the client and I'm still experiencing the same problem.

I will have a large pizza delivered to whoever can fix this problem (yes I'm serious)

DrCyanide5/29/2015, 2:34:33 PM1 votes

Have you tried the same computers on a different network? Obviously it's easier to do if you've got a laptop, but it might be the next step for debugging.

You could also try and disable anti-virus, firewalls, or web filters to see if one of those is blocking a connection needed by Team Builder. Some of those things update automatically, and would persist despite reinstalling League.