New client crashes

Kbyon·12/3/2016, 2:46:21 AM·2 votes·1,819 views

The is the THIRD time the client has crashed while in my series causing me to lose my series. It pops up asking if you want to restart the client. Game was stable until the latest patch. Wish this would have been in beta longer.

3 Comments

GaramisX12/3/2016, 6:57:14 AM1 votes

Last night 12/1 my game worked fine. I tried to login tonight 12/2 but no success.

  1. I start the launcher fine.
  2. I select a champion.
  3. At the loading screen game bugsplats every time I try to reconnect (sent report a few of the times).

Attempts

  1. Push Reconnect - busplat
  2. Quit game and relaunch - reconnect - bugsplat
  3. Restart computer - launch - reconnect - bugsplat
  4. Reinstalled - launch - reconnect - bugsplat
  5. Checked boards. I found Repair function - repaired - bugsplat
  6. More boards. Something about lolreplay...I don't know what it is, but I never personally downloaded it. I couldn't find it to disable.

I'm not really sure what to try next, but I'm open to suggestions. Help?

fijaskognc12/3/2016, 9:10:15 AM1 votes

Yesterday I was playing ranked,untill then everything working fine,and client freezed in the middle of picks and bans.I was in winning streak,but after re log in i see that i have penalty of 2 losses.RIOT please help Blitzcrank

G2 Chien Brexit12/4/2016, 4:00:42 AM1 votes

Its been fixed!!! I think windows fucked around with my settings durring the last update or something but here we are, the solution for those that might have the same issue.

Hello Tydin,

Please change the monitor refresh rate to 60Hz. To do that follow these steps:

Right-click on Desktop and click on Display Settings Go to Advanced display settings Under Related settings, go to Display adapter properties Go to Monitor tab and select another refresh rate, in this case 60 Hz Click OK Let me know if that fixes your issue.

Kind regards,

AgruGamer

Player Support Specialist

Riot Games

This worked for me - Got it from another thread :)