Skip to content

Interesting Issue

Purodyuusaa··20 votes·7,293 views

Me and three people I play with cannot get past the champion select screen. Each of us, living in different houses and using different computers, all experienced the exact same problem trying to load into a game. Our client minimized like it normally does, but instead of loading the champ loading screen, we get nothing. We see our desktop, we can close the client, we can relog, but we can't actually get into the game.

Pretty frustrating. That thing I circled is the only thing we can interact with.

Edit: We tested the situation in a custom game to see if we could recreate the bug. We did and recorded the results. As you'll see, all he gets is a black screen and confusion. https://www.youtube.com/watch?v=SPxyMq-7yg8

Solution Edit: Apparently this issue isn't isolated. We followed these instructions by a fellow player and everything seems to be working fine now.

Avast detected the LolLauncher and LeagueOfLegends as viruses. You need to go to your virus chest and add it to exclusions. I did that and now it actually works.

How to restore files:

Right click the avast icon in your tray and open avast user interface Click on statistics Component status Virus Chest Right click LeagueOfLegends.exe and LoLLauncher.exe and click restore and add to exclusions

47 Comments

Pefe1036 votes

The same also happened to me and my friend

Shadow Daemon5 votes

Same, when the game start in team builder queue, my LoL client came back to the main menu. When i clicked on "play" it said me "you are already in a game". I closed LoL and reconnect and now can't do anything exept look my background paper when i click on "reconnect"

Quantum Reflex5 votes

Guys i found a temporary solution. Simply restart league and switch the patcher to a different region..... let it patch then switch back to the original region. IT WORKED FOR ME! LIKE SO PEOPLE CAN SEE! send a thank you my way too ;D

Nicosarea4 votes

I heard it could also be Avast Antivirus blocking the patcher and League of Legends itself. Check the virus chest and restore (and exlude) the associated league of legends files.

What I don't understand is why Avast thought League was a virus (they're onto us) LOL

Purodyuusaa2 votes

I've seen that referred to, but I never got the virus warning. Ergo, none of my materials ever went to the virus chest. The same situation for two of the people I had this issue with. One of them did get the warning, but he just closed out of the warnings and disabled his antivirus for an hour.

Nicosarea2 votes

Yes, I never got the virus warning as well. It's as if the antivirus software secretly mugged us off our daily dose of League.

I excluded League of Legends in my antivirus, went back online to try out a custom game, and it's safe to say that my game is WORKING and FULLY FUNCTIONAL. Give it a go!

Purodyuusaa3 votes

Yes, I never got the virus warning as well. It's as if the antivirus software secretly mugged us off our daily dose of League.

I excluded League of Legends in my antivirus, went back online to try out a custom game, and it's safe to say that my game is WORKING and FULLY FUNCTIONAL. Give it a go!

I just found my client in Avast's virus chest. I did what you did and it looks like I can get back in, at least in customs so far. I'm going to try it out in a regular game and see what happens.

Diisplaced2 votes

Removing the LoL file from Avast allows you to play once again.

kaimedar4 votes

Man, me and a friend just had this happen to us too. we live 2000 miles away from each other and it minimized but will not start the game, just says pleace reconect. When i click it, it minimizes again but does not connect

Purodyuusaa4 votes

Yeah. Exactly that. That's all I could see. I'm sitting at my desk going, "I'd love to be in the game but you literally won't let me."

What do Rito?

blackice6620083 votes

I just want to play with my friend and i cant why are you doing this to us Rito you need to fix it fast plz

kaimedar3 votes

So now i gotta sign this stupid Leave Buster because RIOT's server is not working properly? Putting this on recored for RIOT to read. I expect a Loss-Prevention if i sign this stupid thing.

Sarista4 votes

Yeah, I was actual one of the 3 people mentioned above. Same error, when the match went to launch it just sort of disappeared. After multiple attempts to reconnect I simply gave up. After the match was finished I was given the LeaverBuster Warning. Even then the client was still bugged and I had to fully close it just to get back to the home screen.

ÄrKaDaTa1 votes

i have the same problem and even posted a similar post as this. I just tried repairing the client so ill let you know if I can connect to a custom game or not.

Avrial4 votes

Thank for the leaver buster warning because of your shit client riot.

Cypen3 votes

I was in the game with the creator of this thread. Got kicked out of the league client before the game even started. When I could finally log back into league (which took several attempts and a full restart of my computer), I was asked to sign the leaver buster agreement, which I did. I tried making a making a custom game to see if I could log into a client again. Get kicked and keep getting this message now =/

Nicosarea1 votes

[deleted]

O Im Challenger 3 votes

I feel your pain, this JUST HAPPENED TO ME RIGHT NOW

NoirSpidey3 votes

This was the game that Purodyuusaa and my others friends were in with me. I informed the members of the other team in the game as well and they understood what was happening(Nice players as well). So we decided to end the game immediately.

Relmmagus3 votes

Same thing happened to me, tried like 5 times and the game was done, friend who got in said 2 people on the opponents team didnt connect either, so just posting here more or less so leaverbuster nonsense cant be used against me.

Avrial3 votes

Have been trying to connect to my game for the past 20+ minutes

Shadow Daemon3 votes

I went in AI game for testing, and again, i can't load the game ...

Darthbindy3 votes

I got precisely the same problem, it wouldn't actually open the game window after entering a game, and then showed the friend I was playing with, who did manage to get in, as being online, but not in a game... really annoying as it's probably going to not let me play for a bit because of the bugs in riots system.

Nicosarea3 votes

Okay, I got the same problem too. The game started but I was not sent to the loading screen. I tried at least 8 times (with many laptop resets) to reconnect to the game but the pvp.net launcher just kept minimizing after pressing "reconnect".

So I tried logging into my SMURF account aaaaaaaaand the weirdest thing happened. .. I got logged in to a different account? Like what's up with that? I tried playing a custom game with that account and the same problem occurred.

AND I went to log back in to my main account to find out my match was finished and eventually received a LeaverBuster warning.

WHATS GOING ONNNNNN

LeaverBuster Error Image Hacked Account(?) Image

Brokenwingbird2 votes

Same thing twice in a row, im worried to go in another game cuz of leaverbuster warning!

Purodyuusaa3 votes

I'm not particularly thrilled I had to agree not to leave another game.

Cricket Marie1 votes

Agreed.

BradockAK2 votes

This is happening to me too. Second time around trying to start a game tonight and the game client just minimizes with the game not starting up.

Zoukeeper2 votes

Same thing happened to me while playing with some friends, game goes away right after champ select, go back to client, client says to reconnect, press that it minimizes again. Got a leaverbuster warning. Have tried restarting computer and repairing the client to no avail.

rejectshade1 votes

Same thing happening for me

blackice6620082 votes

I am not going to SIGN my name on this when i did not go afk and i did not leave the game it would not let me in the game so that is on you riot so ya fix your problem plz or i am doing to play Smite for now on

hi im jash1 votes

Had this just happen to me. I restarted my client 8 times before completely giving up. I was even in a skype call with my friend when they were in the game and they were doing really good. We would have won if this bug didn't happen. I think Riot will probably do something about this soon since this is a widespread bug happening so quickly.

Cricket Marie1 votes

Yep, happened to me and another friend. :( what will my team do w/o their Morgana :( Even tried a bot game, custom 10 still not reconnecting into games.

MurderousHobo1 votes

Avast detected the LolLauncher and LeagueOfLegends as viruses. You need to go to your virus chest and add it to exclusions. I did that and now it actually works.

How to restore files:

Right click the avast icon in your tray and open avast user interface Click on statistics Component status Virus Chest Right click LeagueOfLegends.exe and LoLLauncher.exe and click restore and add to exclusions

Henný1 votes

Same thing happened to me. I thought if I uninstalled avast it would be fine, it wasnt. I know reinstalled avast and have nothing in my virus chest, but still have the problem. Am I going to have to uninstall and reinstall?

Henný1 votes

*now

Henný2 votes

Nevermind! All I had to do was switch regions. Just switch to another region then switch back to NA!

Demonsolder211 votes

k im gonna try this hope it solves the issue

Gravewalker1321 votes

I've experianced the same issue

AbyssionKnight1 votes

Each of us, living in different houses and using different computers,

I'd be impressed if you could use the same computer from different houses. :P


I was going to suggest checking your antivirus, or possibly attempting the 'repair client' option prior to logging in, but it seems you fixed it!

One thing i'd suggest is editting your main post, and adding in the solution. That way other people with this issue who click on this thread and immediately see a potential solution. I'm sure you'd have appreciated that back when it happened to you.

Purodyuusaa1 votes

Well I felt it was necessary to specify. Good suggestion though with the addition of the solution. After we solved the problem, we basically forgot. An oversight, but I've since edited it in.

JCLewis11 votes

FIXED! Ive been having the same issue since Sun. Dec 7 ~12:30am. I can chat, but I cant reconnect when I push the reconnect button.

I tried both fixes suggested. I changed patch regions and let it patch. I went into avast storage chest and gave lol.exe permisions. Fixed it.

Alëk1 votes

Dat nigga mufasa. blame him

ÄrKaDaTa1 votes

repairing the client did not work

ÄrKaDaTa1 votes

FIX: if you have avast go to your chest and restore league of legends and add it to your list of exceptions

Diisplaced1 votes

I am having the same thing happen to me, it seems like it has been a growing problem.

Demonsolder211 votes

thank god i wasnt the only one.

More from Report a Bug

More by Purodyuusaa