Interesting Issue

Purodyuusaa·12/7/2014, 5:39:46 AM·20 votes·7,293 views

Me and three people I play with cannot get past the champion select screen. Each of us, living in different houses and using different computers, all experienced the exact same problem trying to load into a game. Our client minimized like it normally does, but instead of loading the champ loading screen, we get nothing. We see our desktop, we can close the client, we can relog, but we can't actually get into the game.

Pretty frustrating. That thing I circled is the only thing we can interact with.

Edit: We tested the situation in a custom game to see if we could recreate the bug. We did and recorded the results. As you'll see, all he gets is a black screen and confusion. https://www.youtube.com/watch?v=SPxyMq-7yg8

Solution Edit: Apparently this issue isn't isolated. We followed these instructions by a fellow player and everything seems to be working fine now.

Avast detected the LolLauncher and LeagueOfLegends as viruses. You need to go to your virus chest and add it to exclusions. I did that and now it actually works.

How to restore files:

Right click the avast icon in your tray and open avast user interface Click on statistics Component status Virus Chest Right click LeagueOfLegends.exe and LoLLauncher.exe and click restore and add to exclusions

47 Comments

Pefe10312/7/2014, 5:43:49 AM6 votes

The same also happened to me and my friend

Quantum Reflex12/7/2014, 6:09:42 AM5 votes

Guys i found a temporary solution. Simply restart league and switch the patcher to a different region..... let it patch then switch back to the original region. IT WORKED FOR ME! LIKE SO PEOPLE CAN SEE! send a thank you my way too ;D

Shadow Daemon12/7/2014, 5:46:26 AM5 votes

Same, when the game start in team builder queue, my LoL client came back to the main menu. When i clicked on "play" it said me "you are already in a game". I closed LoL and reconnect and now can't do anything exept look my background paper when i click on "reconnect"

kaimedar12/7/2014, 5:42:21 AM4 votes

Man, me and a friend just had this happen to us too. we live 2000 miles away from each other and it minimized but will not start the game, just says pleace reconect. When i click it, it minimizes again but does not connect

Avrial12/7/2014, 6:02:25 AM4 votes

Thank for the leaver buster warning because of your shit client riot.

Sarista12/7/2014, 5:44:03 AM4 votes

Yeah, I was actual one of the 3 people mentioned above. Same error, when the match went to launch it just sort of disappeared. After multiple attempts to reconnect I simply gave up. After the match was finished I was given the LeaverBuster Warning. Even then the client was still bugged and I had to fully close it just to get back to the home screen.

Relmmagus12/7/2014, 5:49:24 AM3 votes

Same thing happened to me, tried like 5 times and the game was done, friend who got in said 2 people on the opponents team didnt connect either, so just posting here more or less so leaverbuster nonsense cant be used against me.

Avrial12/7/2014, 5:59:17 AM3 votes

Have been trying to connect to my game for the past 20+ minutes

Shadow Daemon12/7/2014, 5:59:41 AM3 votes

I went in AI game for testing, and again, i can't load the game ...

Darthbindy12/7/2014, 5:59:49 AM3 votes

I got precisely the same problem, it wouldn't actually open the game window after entering a game, and then showed the friend I was playing with, who did manage to get in, as being online, but not in a game... really annoying as it's probably going to not let me play for a bit because of the bugs in riots system.

Nicosarea12/7/2014, 6:03:44 AM3 votes

Okay, I got the same problem too. The game started but I was not sent to the loading screen. I tried at least 8 times (with many laptop resets) to reconnect to the game but the pvp.net launcher just kept minimizing after pressing "reconnect".

So I tried logging into my SMURF account aaaaaaaaand the weirdest thing happened. .. I got logged in to a different account? Like what's up with that? I tried playing a custom game with that account and the same problem occurred.

AND I went to log back in to my main account to find out my match was finished and eventually received a LeaverBuster warning.

WHATS GOING ONNNNNN

LeaverBuster Error Image Hacked Account(?) Image

Cypen12/7/2014, 5:47:00 AM3 votes

I was in the game with the creator of this thread. Got kicked out of the league client before the game even started. When I could finally log back into league (which took several attempts and a full restart of my computer), I was asked to sign the leaver buster agreement, which I did. I tried making a making a custom game to see if I could log into a client again. Get kicked and keep getting this message now =/

NoirSpidey12/7/2014, 5:49:01 AM3 votes

This was the game that Purodyuusaa and my others friends were in with me. I informed the members of the other team in the game as well and they understood what was happening(Nice players as well). So we decided to end the game immediately.

BradockAK12/7/2014, 6:19:30 AM2 votes

This is happening to me too. Second time around trying to start a game tonight and the game client just minimizes with the game not starting up.

Brokenwingbird12/7/2014, 6:12:56 AM2 votes

Same thing twice in a row, im worried to go in another game cuz of leaverbuster warning!

Zoukeeper12/7/2014, 6:20:52 AM2 votes

Same thing happened to me while playing with some friends, game goes away right after champ select, go back to client, client says to reconnect, press that it minimizes again. Got a leaverbuster warning. Have tried restarting computer and repairing the client to no avail.

blackice66200812/7/2014, 6:24:49 AM2 votes

I am not going to SIGN my name on this when i did not go afk and i did not leave the game it would not let me in the game so that is on you riot so ya fix your problem plz or i am doing to play Smite for now on

hi im jash12/7/2014, 6:40:22 AM1 votes

Had this just happen to me. I restarted my client 8 times before completely giving up. I was even in a skype call with my friend when they were in the game and they were doing really good. We would have won if this bug didn't happen. I think Riot will probably do something about this soon since this is a widespread bug happening so quickly.

MurderousHobo12/7/2014, 7:06:12 AM1 votes

Avast detected the LolLauncher and LeagueOfLegends as viruses. You need to go to your virus chest and add it to exclusions. I did that and now it actually works.

How to restore files:

Right click the avast icon in your tray and open avast user interface Click on statistics Component status Virus Chest Right click LeagueOfLegends.exe and LoLLauncher.exe and click restore and add to exclusions

Cricket Marie12/7/2014, 7:05:35 AM1 votes

Yep, happened to me and another friend. :( what will my team do w/o their Morgana :( Even tried a bot game, custom 10 still not reconnecting into games.

Henný12/7/2014, 7:16:36 AM1 votes

Same thing happened to me. I thought if I uninstalled avast it would be fine, it wasnt. I know reinstalled avast and have nothing in my virus chest, but still have the problem. Am I going to have to uninstall and reinstall?

Gravewalker13212/7/2014, 8:46:43 AM1 votes

I've experianced the same issue

AbyssionKnight12/7/2014, 9:41:41 AM1 votes

Each of us, living in different houses and using different computers,

I'd be impressed if you could use the same computer from different houses. :P


I was going to suggest checking your antivirus, or possibly attempting the 'repair client' option prior to logging in, but it seems you fixed it!

One thing i'd suggest is editting your main post, and adding in the solution. That way other people with this issue who click on this thread and immediately see a potential solution. I'm sure you'd have appreciated that back when it happened to you.

JCLewis112/7/2014, 3:09:26 PM1 votes

FIXED! Ive been having the same issue since Sun. Dec 7 ~12:30am. I can chat, but I cant reconnect when I push the reconnect button.

I tried both fixes suggested. I changed patch regions and let it patch. I went into avast storage chest and gave lol.exe permisions. Fixed it.

Alëk12/7/2014, 3:45:37 PM1 votes

Dat nigga mufasa. blame him

ÄrKaDaTa12/7/2014, 6:21:28 PM1 votes

repairing the client did not work

Diisplaced12/7/2014, 6:27:36 PM1 votes

I am having the same thing happen to me, it seems like it has been a growing problem.

Demonsolder2112/7/2014, 10:28:40 PM1 votes

thank god i wasnt the only one.