Hello Riot i would like to complain about your drops on key fragments because i have been playing with a friend for 4 days and they have gotten 2 full keys and 2 fragments and i have yet to get a single key fragment we have played together and played the exact same amount of matches together and i have yet to get a key fragment.
I have 3 chests.. no keys...
2 chest, no keys
Click the link and scoll down, it tells you everything you need to know. A fellow summoner shared it with me so I thought I would pay it forward a couple times.
https://support.riotgames.com/hc/en-us/articles/207884233-Hextech-Crafting-Guide
It's not a bug, this is just a bit of poor planning from Riot. The drop rate is low, and the more fragments you obtain, the lower the drop rate is. I just recently got my third key, so the drop rate is about 1% maybe less.
