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League Freezing my whole pc at 5-7 mins in game.

Bagfullofmidgets·8/17/2018, 11:09:02 PM·2 votes·1,304 views

I have never had a problem with league prior to this and I have been a fairly active player for the last 6 years or so. About 3 or 4 days ago i joined my first match of the day and all was good until i hit about 5 1/2 mins into the game and everything froze. I tried ctrl alt delete and was able to click on task manager but it opened in the background, and this was all i was able to do. Alt-tabbing, shift tabbing, nothing worked I was stuck on a frozen league screen. I had to manually turn off my pc via power button and restart everything just to get my pc to function. It has happened to me in every game since then and I now have leaverbuster and have gotten reported tons of times for afking. I've look all over the internet and spent countless hours going through forums trying to solve the issue. I have found a few other reports of this, but the only recent ones have no responses and the others are from a few months back after the pike update. Apparently a lot of people had this problem then too, but the it was solved by the dev team. Every fix I have found has not worked for me. I am unable to give a dump file when it occurs bc the whole pc locks down. Help me please rito.

10 Comments

Kürama8/17/2018, 11:19:51 PM2 votes

Hey there!

Could you provide me the following info:

  1. Your machine's CPU / Processor
  2. Your machine's GPU / Graphics card
Bagfullofmidgets8/18/2018, 4:33:19 PM1 votes

How will I know when Riot fixes this?

Bagfullofmidgets8/26/2018, 3:37:30 PM1 votes

It's literally been 2 weeks since this bug started occurring and it still isn't fixed. I have tried testing it daily in bot and custom games, but the bug never occurs in bot and custom games. It only happens in any type of pvp game (ranked or not), so the only way I can test it is by playing normals or arams. I am up to a 30 minute leaverbuster and there is nothing I can do but just not play. I am a paying riot customer who should be able to play this game. The riot support team is huge and I can't imagine I am the only league player with an updated amd driver. It is ridiculous that this bug cannot be fixed considering this issue of freezing with drivers has happened multiple times in the past, riot knows how to fix it and just hasn't. WHY? My 6 year old account now has a horrible reputation and is being punished for leaving games when I literally can't control it in any way. I have recommended and gotten tons of people into the game or to come back to the game. Honestly, I should be rewarded for having to put up with this bullshit.