PATCH 5.5 WINDOWS 10, FIX PLZZZZ!

ßulbåsaur··14 votes·11,599 views

I was in a ranked game when this happened, anytime i reconnect i just disconnect. I tried to join at the send to see if the game it self is the problem or the entire thing i bugged. As it turned out the entire thing is bugged. This also happens in ARAM and custom games. I understand that when u use a BETA you should expect these things, but the reason BETA exists is so that things like this don't happen when Windows 10 releases.

28 Comments

Zeitkontinuum8 votes

I really don't understand Riot in this thing. They knew there was this problem, as players on the test servers already told them. (At least I read so) They pushed this out despite that.

It's not that few people already using Windows 10.

LoL worked PERFECTLY FINE in 5.4. ALL other games work perfectly fine on Win 10. ONLY patch 5.5 ruined it.

Win 10 will be a free upgrade for every Win 7 and 8 user. Therefore over 90% will update. They have the chance to solve this issue NOW, before the normal retail Win 10 comes out.

Yes Win 10 is at the moment a beta, but that's not a reason to rush out a patch they knew, would ruin it for a lot of users. And on top of that, there even wasn't any warning or other things. I got a stupid message I had to "I agree" on, just because Riot ruined it with 5.5.

Not nice, Riot, not nice.

AlexShatesU1 votes

The problem is because it is directx 12.

Jefftiffy2 votes

Idk why you are trying to run League on an experimental OS.

I wouldn't try to do anything serious on an OS is the stage windows 10 is in. Taking it is like bug testing for them and that may be heavily related.

ßulbåsaur2 votes

Like i said, If we don't try to run big programs like League of Legends then when windows 10 comes out there will be a huge mess. I'm not criticizing RIOT for this, I'm telling them to fix this because they would not want LOL to not run on the most used OS.

Small but Mighty11 votes

That's what the preview is for. We are testing windows 10 with all programs so there would be no problems with it once it's out. I have been using W10 for like 3 months now and i have had no problems with any games or programs before this lol patch 5.5.

DrCyanide1 votes

While it is great that you're testing Windows 10, you should have the same expectations as any other tester.

Microsoft isn't officially supporting Windows 10, since they haven't released it, saying:

We’ll be here for you with one-on-one support when Windows 10 is ready to be released.

It's naive to think that Riot should support an OS when the company manufacturing it does not. This posts title, implying that Riot should hot-fix the client for Windows 10 users, is the problem I have with this whole thread.

Should Riot be doing internal testing on Windows 10? Of course! But if it came down to making their patch deadline without Windows 10 working and not making their patch deadline but getting Windows 10 working, it's safe to say most companies would opt for releasing on time.

jwarwickzz2 votes

We are on Win10 to test different kinds of things and games and report it to Microsoft if there is a error. I had this OS for more than 5 months now. I played more than a hundred games in League of Legends,but since this patch came I played ranked in my main account, normals in my backup account for testing and it keeps on crashing, after the ranked game, Leaver buster got me in low prior 20 mins. wait time in queue until the actual queue, then I made a custom game same error occurs after the loading screen about 3-5 seconds it the. crashes. Windows 10 is more stable than Win8 and the crashes only occured after the 5.5 patch so, I think it's not the problem of Microsoft, I think it's RIOT's, so Please fix this problem as soon as possible, thanks for understanding.

TheBirdsTheWord1 votes

read above comment, you will thank us later :) unless you want it to be like Microsoft boxes that we know about ;) starts with an X? we need to prepare the OS.. not have it release, and have people like YOU guys rage out on this wall for the exact reason we calmly posted on this wall asling for help.. i guess you like bugs, i guess they released this preview for us to play with, and not fix the bugs...?? nah, ur just a child.. use the brain dude, we have jobs.. and goals, goals to see microsoft come out with something right for once

BlazinHot62 votes

When the full release of Windows 10 drops, there is going to be a mass exodus of users to the new OS. Since it is free for so many users, a LOT of people are going to upgrade to Windows 10 almost immediately. That being said, its hard to say how close the beta/preview versions that people are testing now will be to the actual release build. It could be something that microsoft can fix themselves. I havent used it myself, but from experience with windows 7/8, I would try running the game in compatibility mode.

Melt2 votes

Running in compatibility wont work, ive tried ni windows 7 and 8 compatibility mode and nope! Gotta wait on rito to fix

My Eternal Sock2 votes

I realize I'm just repeating what so many have already said, but RIOT really should have been testing it on the new os considering the launch of the new os is not far away. Now I do understand that Windows 10 is still in beta but the stability of the os (which is pretty stable right now) shouldn't be an excuse. Finally i don appreciate riot throwing us under the bus on this one. You are a company start acting like one.

Also I am unable to submit a support ticket do to a bug in the system.

ßulbåsaur3 votes

Exactly my point. Windows 10 is in BETA for a reason, and RIOT should have checked if it worked with it. What shocks me is that it was working fine in 5.4. They fked up real hard in 5.5

BenderOnline2 votes

I think riot don't care about this.

TrumpsMYhomie2 votes

ugh just when I was starting to enjoy windows 10

westland152 votes

they will care about this because the most pc user are windows users and i think many people are using windows 10 technical preview like me. They need to fix this soon i just bought some new characters and want to try them, or i just go to dota 2 for a while and maybe i stay there.

Aspergero2 votes

Windows 10 have DX12 (DirectX12) installed. Maybe riot optimalized this patch to DX11 that's why the game crashed. If u install windows 8 without updates game should work fine :)

Bacon Evolution2 votes

Here's what I got from League Support asking if at the very least they could remove my leaves for the games that this bug caused:

Hello gary,

I'm sorry to hear about your game crash. I understand you're quite worried about this especially that it already caused you three leaves on your match history. While I wish I could remove those leaves from your record, I'm sorry as I'm unable to do so. I know crashes, losses and other issues sometimes happen for reasons beyond your control, but we’re not able to change the outcome of these games. We can’t alter the database once a game is complete and recorded in it. This means we can’t change a Leave or a Loss, nor can we manually adjust any League Points gained or lost from the game.

The “Loss Prevented” that sometimes appears in match history is only applied during server-wide instability or lag. We can’t apply Loss Prevented to individual matches. Right now, the least thing I can do is to help you lessen the chances of this issue from happening again.

Actually, crashes often occur due to computer hardware or graphical settings in League of Legends, but there are many other potential reasons this could occur. The following article contains the most common fixes for these issues:

https://support.riotgames.com/hc/en-us/articles/201761974

Also, we're aware of issues concerning the Windows 10 Technical Preview; since you're running this operating system, please note that this is an early build which may not be stable or have full compatibility with League of Legends. I recommend using a currently-supported operating system when running the game.

If the issue persists, please don't hesitate to contact me again and I would be happy to investigate your issue further. In order to provide you with the quickest solution, I will need a few pieces of information:

[What this tell me]

  1. League doesn't have 1 person in PBE using windows 10.
  2. Leaves are totally my fault for using windows 10 (even though 100% of all my games except for league 5.5 work just fine in windows 10).
  3. There will be no fix anytime soon.
  4. It might be time to reinstall Smite, a game that actually works on Windows 10.
TheBirdsTheWord2 votes

I am upset at riot.. I had spend just about 5 months on windows 10 coming up with fixing for bluetooth issues and thigns to do with windows 10 and its issues, but this is the only fix that i have reported to Microsoft and been told to kick rocks.. Microsoft cant fix the issues they told me themselves. i spent 6 hours getting windows 8 on my laptop, i gave up the preview.. but for any person who said to me " why are you using leauge on a new OS"... YOU m y friends will thank us later when you get to play it with no bugs.. and if there IS bugs when it comes out, down blame us, we tried, i got banned to try fixing the windows 10, and i just want everyone to know that windows 10 preview isnt for fun. not for all of us anyways, some of us care, and wanted to get a head start! I personally have helped solve a few issues myself, and im sure others can relate.. but nope, just ban me, and bring us all down for the favor you will be thanking us for later

SmknWdl1 votes

mac master race no crash XD

ßulbåsaur1 votes

Yea, but i read in the boards that MAC is also having the same problem but with lesser people. The thing that gets me is that LOL was working perfectly fine on patch 5.4.

LitoJ1 votes

How bug is it

ßulbåsaur1 votes

I knew someone was gonna say that lol, i noticed it after posting. Srry,

Keiji Kiryira1 votes

They said sound looks like it's the problem here, I'm not entirely sure if it is. Better keep waiting for a Red reply

Dawnesha1 votes

I hope they fix this soon!!!

ßulbåsaur1 votes

I send an email to RIOT and they said they will try, but mainly they were saying they cant do anything and I should revert back to Win 7. Then i told them Win 7 users are also having the issue and they said its working for the majority of people but they will try to fix it.

ßulbåsaur1 votes

*big

Davetivo1 votes

For some reason, I can't even get to the game. I launch it, patcher runs normally, then when I start it the login screen works. But just when everything's all fine and dandy, I log in and it crashes immediately.

Ask Jon Snow1 votes

Maybe we need to downgrade from DirectX12(on windows 10) to DirectX11.2?

More from Report a Bug

More by ßulbåsaur