Purchasing RP but I didnt get the RP.

Suka X·4/20/2016, 11:00:22 PM·1 votes·1,559 views

so today i brought myself a 50 dollar LoL card, when I typed in my code it said the RP was in my account but when i clicked out of the code page my RP was no there. this makes me mad. anyone know how too help me? i feel ripped off. this has never happened too me until the new store came out this morning.

2 Comments

Mat7itan4/20/2016, 11:05:28 PM1 votes

It can sometimes take a little bit for the RP to show up as the transaction might take some time to be processed. In my experience with purchasing RP (I've never used cards and just bought my RP from the client so this could be another issue) usually reloading the client fixes any issues. Just in case it is another problem screen shot all of the things relating to the transaction (especially the part that says you should have RP) so you have proof in case it isn't resolved quickly.

RiotSir Stabbington4/21/2016, 3:07:12 AM1 votes

Hi Heartless! So sorry for the inconvenience, but rest assured we're going to resolve this for you. It looks like there may be a general issue with Incomm card redemption - we're currently investigating. Please refer to this thread for issue status.