Can't log in after patch.

Show Feet·11/21/2017, 12:06:10 PM·119 votes·26,857 views

I get and error when I first try to log in, then an endless "Authenticating" the second time. I can log in on my pre 30 smurf just fine though and there are others posting about the same problem on reddit.

286 Comments

RiotRiot Mr Sope11/21/2017, 2:43:02 PM25 votes

Hi Guys, thanks for being patient with us. We have engineers looking at the problem right now. I do have a question for those having this issue: How many of you were in game and were kicked out? I'm trying to get a feel for how many folks are not able to get back in, or if this was your first time logging in.

Let me know. Thanks for any info you can give.

ModWuks11/21/2017, 1:31:54 PM17 votes

Hi all, I'll pass on the information to our NOC team, and hopefully we can get this issue resolved as soon as possible! Thank you all for the reports!

Hang tight!

RiotSon Golin11/21/2017, 4:11:35 PM17 votes

[Update] The fix for login issues will require a platform restart. We're shutting down the ability to queue into ranked games as we prepare to restart it.

Frappuccino11/21/2017, 2:03:27 PM13 votes

Nice troll Zoe. Rerouting the encryption to hack the mainframe so that I can't play you. GG

Centricus11/21/2017, 12:46:33 PM8 votes

hey riot, wakey wakey eggs n bacy ur game went breaky breaky!

Vaeli11/21/2017, 12:10:02 PM5 votes

Yep. Same here. My friends can log in, anyone who wasn't in a game when the servers went down. I think because I was in a game when the servers went down I can't log in. Stuck at authenticating.

Centricus11/21/2017, 2:01:35 PM5 votes

ALL HAIL THE WUKS! the server status thing just aknowledged the problem

MrDreadNaught11/21/2017, 7:33:51 PM5 votes

When i try and log on it says error code 003 and makes me restart and then nothing happens after that. It doesnt load.

mastRhunter11/21/2017, 12:23:48 PM4 votes

Edit: I can now connect!!!!!

TengenToppaGnar11/21/2017, 4:16:39 PM4 votes

Awesome sauce... Guess i'll take a shower and pray to jesus before logging in to ward off the Loli-thirst you doth set forth!

Blade Runnder 9411/21/2017, 12:57:05 PM3 votes

i just watched my bro logging in.. WTF Riot

R3GULAToR11/21/2017, 1:05:02 PM3 votes

i haven't been on since yesterday and cant login, so i really don't think it has to do with being logged in around patch time

FROST SHARD11/21/2017, 7:37:35 PM3 votes

Getting an error code and then a patching but no no eta or download size

Tryn is British11/21/2017, 8:31:22 PM2 votes

{quoted}

I get and error when I first try to log in, then an endless "Authenticating" the second time. I can log in on my pre 30 smurf just fine though and there are others posting about the same problem on reddit.

Fuck as this been going on for eight hours? I'll stop re-trying. Have they tried turning the servers off and on again?

xTruSinx11/21/2017, 12:34:30 PM2 votes

Tried the Hextech tool that didnt work re patching it.

https://support.riotgames.com/hc/en-us/articles/224826367

here it is if ya wanna try it [sg-zephyr]

TwitchInMyPants11/21/2017, 12:44:27 PM1 votes

Just did full repair and can't log-in still

I wasn't in-game when patch went out though I finished one 30 mins before the patch

I had the game closed since I knew servers were going to be down so it doesn't match up with the trigger everyone is suggesting, though its pretty much the same "Authenticating" issue