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Technical Issue - "LoL has stopped interacting with windows" Windows 7

The Blucian·12/31/2018, 10:58:07 PM·1 votes·1,452 views

Hey there,

I've rummaged through tons of forum posts and possible solutions but I'm having an issue getting LoL to even get to the launcher. Every now and then after a clean install and a reboot I may get the launcher to run and the ability to log-in. (About 15% of the time)item 3070

Steps I've Taken 1.) Tried changing compatibility mode to Windows 7 and running as Admin. - No Success 2.) Re-installing LoL numerous times - 15% Success rate 3.) Virus scanning PC and ensuring that LoL has permissions to run - No Success 4.) Java is updated to the latest version. - No Success

When I run with default installation settings I get three windows processes up: LeagueClient.exe LeagueClientUx LeagueClientRender

I have seen in the past I will get a second instance of LeagueClientRender when I can successfully reach the launcher. Otherwise I get stuck on the splash screen which errors out with windows after a few seconds.

Any help would be amazing. Only poor workaround is to spend a few hours trying to get it to run one time and then leaving it open permanently. (That is if I can even get the launcher to run)

3 Comments

HeyItzSteve1/1/2019, 9:39:24 AM1 votes

Hey Blucian,

Any technical issues you may be having should be posted in the Ask the Community sub-board which specializes in these types of issues.

As for your issue, download and run the Hextech Repair Tool. When running the HRT, make sure to check the "Reinstall" box and click Start. This will repair client/game files that may be affecting performance.

If a reinstall does not fix the issue, send a Support Ticket over to Riot Support explaining the issue. Make sure to attach the generated Hextech Repair Tool logs which should be on your Desktop in your ticket.