HEXTECH

the problem is that i do good scores , and after the games it shows that i wOn "KEY" To open chest bluh bluh, but when i go to see in my " LOOT AND CRAFTING INVETORY" i see zero keys . i have this problem 2 months now, i lost almost 24 keys . i have report this in every menou o riot . but not responde . Any help ? bcs i dont think to delete the game and downloading again it will Help .