Name Change

Tyler Odin Son·May 21, 2018·1 votes·899 views

I would like to make a name change, and the name is available but wont let me select it. Its not malicious, how do i got about fixing this problem?

3 Comments

Deep Terror NamiMay 21, 20181 votes

Maybe it's one that is not actually available due to the account using it being permabanned, or the account has actually played more recently than is being shown to you and the name isn't up for grabs yet? Submit a Support Ticket and they'll help you out.

Read here for more information about the Summoner Name Cleanup; https://support.riotgames.com/hc/en-us/articles/201751914

Tyler Odin SonMay 22, 20181 votes

Ive tried to open the support ticket but i keep getting this error when trying to log in. "An unknown error has occurred. Please wait a minute or so before trying again."

Deep Terror NamiMay 22, 20181 votes

I don't really know why that'd happen. Maybe the support site was down at the moment and you could try again, maybe you need to log out of the Boards before logging into the support site, maybe you can clear your browser cache? If you still can't submit a ticket you can tweet @riotsupport and they can help you there in a DM when they are open.