Can't play the game (Error)

Blade Runner·9/13/2018, 4:04:58 PM·5 votes·1,621 views

Everytime I try to reconnect this error appears, 10/10 reproduction rate. Also this error appeared when champ select ended. https://imgur.com/a/ihcz6br

6 Comments

Laughing Fish9/13/2018, 5:36:56 PM3 votes

Hmm, there are a couple things that could cause this problem. The first is corrupt game files. Try running a client repair and see if it helps. To do this, open the client (no need to log in), click the gear in the top right corner, and press "initiate full repair".

If this doesn't work, it could be a problem with the installation itself. Try running the Hextech Repair Tool to make sure it is installed correctly, and that your settings are all right.

Sometimes this type of error can be caused by graphics driver or directX problems. To make sure these are up-date-date:

#HOW TO IDENTIFY YOUR GRAPHICS CARD

Press [Windows Key] + R (this will open up a "Run" window).

Type dxdiag and then hit Enter.

Select the Display tab.

Note the name and manufacturer of your card in the top left corner of the window.

Most common graphics card manufacturers have a solution that scans your computer and updates drivers automatically. They can be found here:

AMD NVIDIA Intel

And visit the Microsoft DirectX page here to make sure DirectX is up-to-date and installed correctly.

Sometimes even if the software is up-to-date, there is some setting throwing it off. Try resetting your graphics software to default and see if it helps:

#NVIDIA CONTROL PANEL

Right-click on your desktop and select NVIDIA Control Panel.

Select Manage 3D Settings.

Click on Restore Defaults.

#CATALYST CONTROL CENTER

Right-click on your desktop and select Catalyst Control Center (also called VISION center).

Select Preferences.

Click on Restore Factory Defaults.

If none of these work, Riot Support has a Troubleshooting Guide that goes over other possible solutions one by one that I recommend checking out.