Fan Pass Watch Rewards not working

KMGW95·6/3/2019, 11:12:55 AM·23 votes·8,895 views

After watching 4 games for 40+ minutes each, my rewards are not updating.My account says that my watch rewards are correctly set up, but are not updating in my missions. I have already played 5 games, but am unable to get the "Fan Pass 1 of 8" mission completed due to this.

Is anyone else having this issue? Or know of a solution?

27 Comments

Kikiyu6/3/2019, 4:09:13 PM7 votes

Same happening with the LCS Team Pass. Watched both C9 games lives, and watched the vods multiple times, but it has only given me credit for 1 game. I'm also getting the "watch rewards are correctly set up" message, so I'm positive this is on riots side. [sg-lux-2]

MeowGath6/3/2019, 3:43:04 PM5 votes

I don't get any rewards either

Hibiscûs6/4/2019, 2:32:20 AM4 votes

I've gotten one (TSM) - got the one for watching the TSM vs CLG game VoD, didn't get one for the TSM vs LIQ game live NOR VoD. Kinda disappointed that it's bugged already.

Zarash6/3/2019, 10:52:40 PM4 votes

Yeah I got the same issue, watched both of the Cloud9 matches live, and watched both of the VODs, and the bar is only up by one (1).

PAX Twisted Fate6/3/2019, 3:10:51 PM4 votes

same here unsure whats going on

xhawaiienkillax6/4/2019, 12:05:45 AM3 votes

I watch both vods and live and haven't gotten a single point

PrIncESsnEveRsAd6/4/2019, 4:03:46 PM3 votes

same.....

Roxas Armstrong6/4/2019, 7:03:58 AM3 votes

yep my progress towards my tsm team pass isn't being counted even though I watch the games lives and even tried the vods.

RacoonHunter6/4/2019, 10:51:08 AM3 votes

Same here. I spent all day Sunday watching all the games and it never updated for me:(

Jeff Poopsghetti6/4/2019, 11:49:55 AM3 votes

Pretty disappointed that it's not updating. Watched both Liquid games live and watched the TL/Fox VOD twice to see if it would hit 1/3. No dice.

The fact that Riot isn't responding to any of these bug questions/complaints is pretty low in terms of customer support.

Will ride this out but will never buy it again. You're paying 10 bucks to waste time/bandwidth (if you have a cap) on a product they didn't troubleshoot well enough for a release.

Cryyybaby6/3/2019, 8:46:25 PM3 votes

Same, hopefully the issue is resolved soon.

Magicks6/5/2019, 9:09:47 AM3 votes

Also having the same problem for the fan pass

BlackBloodDevil6/4/2019, 3:15:28 PM2 votes

Im not happy because i was looking forward to this

Star Lørd6/4/2019, 1:42:36 PM2 votes

I'm having the same issue and because of this I can't move forward with my missions for the pass.

BlackBloodDevil6/4/2019, 8:42:01 PM2 votes

anyone having any luck with it?

Tritan6/5/2019, 4:45:14 PM2 votes

Same here too! Still not working although I submitted a bug report 2 days ago. Tried on different PCs and different browsers (firefox & chrome). Watch 3 games worked well, but on the same day I finished it, Watch 4 counted only 1 game watched, but not the rest. All of that with "Rewards configured correctly" message.

S0ul Tormentor6/7/2019, 10:00:11 PM2 votes

Same stuff for FNC... No watch reward even after watching live and the VOD...

Jaxx6/8/2019, 5:08:12 AM2 votes

Same here.. bought the pass ages ago and nothing is working

70natsu076/9/2019, 12:53:48 AM2 votes

does anyone have a solution for this problem

TheKrazedKing6/9/2019, 2:22:24 AM2 votes

same none of the 3 TL games ive watched have counted towards it

BlackBloodDevil6/4/2019, 1:41:11 PM1 votes

do you have to watch them live?

cuz im watching the replays

KingSlushee9/5/2019, 4:48:08 PM1 votes

I cant get any credit for videos either. and here we are without a word or peep from riot. how are they going to take responsibility for this screw up?

King RyeBred6/9/2019, 6:59:05 AM1 votes

Watched the whole day today including some EU and got 2/3 for pro games watched and 0 progress for my LCS pass.

Like wtf. Its so frustrating how we are paying for something that doesnt work properly

dNifle6/9/2019, 1:51:28 PM1 votes

I have the same issue. Regular watch rewards work just fine. I just don't get the points for my team anymore. Watched both matches live, only got a point for the first one.

Rock Dice6/9/2019, 5:56:18 PM1 votes

I'm having issues with the LEC pass but the LCS pass updated