After the patch, I can complete champ select, but the second game window where the game actually loads never appears, so I never see the loading screen. Instead, I get a popup saying "A critical error has occurred and the process must be terminated." This happened before with a season 8 patch, and I was provided a file to use until the next update. What's weird this time is that I was able to play a game of Odyssey before I got the error.
Laughing Fish1 votesHmm, to start, try running the Hextech Repair Tool to make sure it is installed correctly, and that your settings are all right. You can also force a repatch, which since this problem started with the recent patch would certainly be worth trying.
If that doesn't work, try updating your graphics drivers and see if that helps:
#HOW TO IDENTIFY YOUR GRAPHICS CARD
- Press [Windows Key] + R (this will open up a "Run" window).
- Type dxdiag and then hit Enter.
- Select the Display tab.
- Note the name and manufacturer of your card in the top left corner of the window.
Most common graphics card manufacturers have a solution that scans your computer and updates drivers automatically. They can be found here:
And visit the Microsoft DirectX page here to make sure DirectX is up-to-date and installed correctly.
It may also be worth resetting your graphics software to default, in case there is some setting that is throwing league off:
- Right-click on your desktop and select NVIDIA Control Panel.
- Select Manage 3D Settings.
- Click on Restore Defaults.
#CATALYST CONTROL CENTER
- Right-click on your desktop and select Catalyst Control Center (also called VISION center).
- Select Preferences.
- Click on Restore Factory Defaults.
If none of the above solutions help, Riot Support has a handy Troubleshooting Guide that goes over this sort of problem and possible solutions.
