Boards›Report a Bug

Launcher Problem

move click·3/27/2015, 2:21:44 AM·1 votes·1,208 views

Im sure this has happened to many mac users as I have seen the problem before with friends that use macs. So, it appears that after some time of not opening the launcher. The UserKernal gets bugged. It refuses to open up the Patcher. The only solution is replacing the UserKernal with one that I download, yet I still have to wait for 1-2 hours to load the whole game over again. This is really frustrating for me and other mac users. My PC friends never have this problem so its only the Mac client. This has never happened until the middle-end of S4, so I know it was not always there. Can Riot somehow look into the bug and try and fix it?

2 Comments

GodEmporerTrump3/27/2015, 5:54:46 AM1 votes

I have windows 8 and I just got the user kernal error. I can't get the game to launch the 5.6 update.. Also LoLPatcher has these updates in text files since it fails every time i try to re open league.

event_name: ux_terminate_message 000010.117| 0.0000kb| 0.0000kb added| OKAY| Dradis data logged successfully. 000010.127| 0.0000kb| 0.0000kb added| OKAY| Shutdown. 000010.127| 0.0000kb| 0.0000kb added| OKAY| Received quit. 000010.133| 0.0000kb| 0.0000kb added| OKAY| RemotingServer: Failed to read from socket 127.0.0.1:37334. recv returned: 10054 000010.136| 0.0000kb| 0.0000kb added| OKAY| RemotingServer: Failed to read from socket 127.0.0.1:36566. recv returned: 10054 000010.145| 0.0000kb| 0.0000kb added| OKAY| Finished patcher update loop. 000010.145| 0.0000kb| 0.0000kb added| OKAY| Forcing quit. 000010.166| 0.0000kb| 0.0000kb added| OKAY| Riot::RADS::Patching::ManagedFileHelper::Release: 000010.166| 0.0000kb| 0.0000kb added| OKAY| Exiting patcher thread. 000010.177| 0.0000kb| 0.0000kb added| OKAY| TELEMETRY: Sending process event:app_terminate 000010.178| 0.0000kb| 0.0000kb added| OKAY| The following message is prepared to be sent to dradis: Event Name: riot__rclient__event common.application_name: LoLPatcher common.application_version: 0.11.0.532 common.installation_id: yg/yDw== common.machine_id: 5XiYtfJn8k2SceYLxxkCbw== common.os_edition: , x64 common.os_platform: Windows common.os_version_major: 8.1 common.os_version_minor: common.region: NA Basically it is terminating trying to update league. This is the screen i get when trying to run as administrator and every other rad fixing solution.

http://gyazo.com/f4a276a286c74ac9f8df935a5118be8d

Lithiocity3/27/2015, 4:22:46 PM1 votes

Friend, you should open a support ticket or go into the Help & Support forum, you'll get more of a response for this kind of thing over there.