Riot needs to allow account/login name changes

Ryexandra·5/16/2019, 11:20:31 PM·16 votes·8,365 views

I recently submitted a request through Riot support to change the name for my account so that I did not have to type or see my current one to log in or have to see it in the account details.

Unfortunately, the support team, while kind and professional, was unable to help me because it was not technically possible. I find it unacceptable that this is not possible. There are many reasons someone would want to change not just their summoner name. Personally, mine now makes me uncomfortable and triggers dysphoria.

No other game, platform, or social media seems to function this way, Even Valve will change your Steam account name if you make an appropriate support request.

Riot needs to do the work behind the scenes for account infrastructure to make this possible. Or, in some way make the tools available for their support teams to resolve these types of issues instead of in effect saying "sorry you're out of luck".

My support team member told me Riot devs might just pay attention If I called attention to the issue here on the boards.

18 Comments

Absolut Garen5/18/2019, 9:31:45 PM6 votes

Tattoo removal is also difficult...

DODGEORLOSE5/16/2019, 11:26:03 PM3 votes

Ya know what buddy? Good on you for trying to change this! You actually made an argument that convinced me. Good job dude.

Padoµch5/17/2019, 1:03:52 PM3 votes

Honestly, this never struck me, and the idea is really nice!

One thing, as an IT that I can see, is that it would be a big change in the database. There are things that are connected with the summoner login name (which is given ID in the table) like payments, bans and so on and on. Changing it could actually result in a inavertable loss of data for Riot, and the player, because it wouldnt be able to connect it through (might be wrong here). I could say that the ID shouldnt get changed, when I change the login name, but I cannot see into the database itself, so I cannot tell :).

ZaFishbone5/17/2019, 8:58:45 AM2 votes

You've obviously never played Dark Souls 3. You can't even change your character's name. If you realize you regret it, too late, you're stuck with it. And I think all those people who included "Knight" in their name, and got it censored "K***ht", would really like it changed.

Νami5/16/2019, 11:42:40 PM1 votes

I'd like to be able to swap account names with one of my smurfs.

It's shame we can't. :-(