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"exchange.storeprocessor.chat.notFriends" Doesn't apply.

TheSurlySloth··92 votes·11,631 views

Getting this error message when I try to send a mystery gift: 'exchange.storeprocessor.chat.notFriends'

  • Neither of us have any type of ban or restriction.
  • Haven't sent any gifts in the last 24 hours.
  • Been friends for awhile.

I've been able to send gifts before. Anyone else have a similar problem? Is this a technical issue?

59 Comments

Riotmoonstones16 votes

Hey!

Thanks for the report! We're aware of the issue and are investigating.

Lil Bumblebee 6 votes

Excuse me, how long it will take to fix it?

Riotmoonstones14 votes

It's fixed!

La Barbotte2 votes

Rammus OK

Archace2 votes

oh of course Riot responds to the threads about people not being able to buy things from them.

Punkkee2 votes

lol there's different teams for different types of problems and threads.

Riotmoonstones2 votes

This. I happen to work closely with the team who works on this content. :P

ZER0 212 votes

Also having a problem with gifting a friend. The store keeps saying we haven't been friends long enough but we've been friends on league for over a year.

littleFarmHouse8 votes

Guys! I fixed it by simply repairing my League client! I got the same error then repaired and was able to gift my gf the new Caitlyn skin! [slayer-jinx-wink]

TikkleMyPiccle1 votes

Same for me, repaired client and was able to gift the skin afterwards.

Female Feeder4 votes

I have the same problem too. It's my friend's bday and I was playing on giving her Dragon Trainer Tristana. How long will it take to fix this?

Lil Bumblebee 4 votes

i have the same problem

Ramen Ninja4 votes

Same issue here. Wanted to gift my boyfriend the new Wukong skin and snow day Bard but get this message

Lil Bumblebee 4 votes

i want to gift my bf too the wu skin and i get this message ;/

Ramen Ninja3 votes

IT then said you havent been friends long enough when we been friends on it for almost two years

Lil Bumblebee 2 votes

i keep trying and nothing changes we been friends for over 2 years too ;c i was so excited to gift him the skin xD

NothingsEnd1 votes

I was gonna gift my bae Lunar Wraith Cait ; - ;

Lil Bumblebee 4 votes

i need a response at least what time they are going to fix it xD

HighH11 votes

{quoted}

bae

cringe

Ramen Ninja3 votes

XD I was like BABE TAKE THIS SKIN......Oh...Riot said no

TTYgCVZuNm3 votes

I too am having this provlem

Schneebergers3 votes

I tried sending a friend the new Caitlyn skin but I got this as an answer, "exchange.storeprocessor.chat.notFriends". I have been friends with this person for a year at least and now I can't send a thing. RIOT, if you won't allow my skin to go through I will happily have my $20 back.

Xenvik2 votes

Same problem here, except I thought removing and then adding them again(they accepted right away) would fix it, but that wasn't the case. This person literally sent me a gift last night and now we can't send each other gifts. This is my first time facing this problem. Please help!

masterm02 votes

Wanted to gift my bro the radiant wukong skin but got this error. How long do they usually take to fix these kind of things?

Snarluk2 votes

Me and a friend of mine are from EUW and we are having the same problem :/

WakaFlakaSoraka2 votes

Also having this issue. My boyfriend sent me a skin not even 5 hours ago. I tried to send one to a friend about an hour ago and it gives me the same error message. Hope Riot sees this thread soon or responds to my ticket.

BlackcodePT2 votes

I'm having the same problem, i'm trying to use the lunar sale and i get this error. Please help

Andadog2 votes

Same issue I just want to gift a birthday presentT.T

BlueboyRene2 votes

Its happening to me too I even took a screenshot because I'm really mad about this. [zombie-brand-facepalm] fix this rito >.>

paNN52 votes

You are unable to send this gift for one of the following reasons: exchange.storeprocessor.chat.notFriends

What happend with that?

mintyOrange2 votes

Don't forget to upvote the original post so Rito sees it. 17 people have commented (so far) but only 12 upvotes. Assuming no one downvoted as there is really no reason to do so. unless u are trolling

Perkss2 votes

same problem

Senbunketsu2 votes

Same prob here rito pls halpitem 3070

Prood2 votes

Try running as Admin. I had this problem and i tried running league in Admin and it started working again.

AtomicPink1 votes

{quoted}

Try running as Admin. I had this problem and i tried running league in Admin and it started working again.

Worked for me... Thanks!!!!

Kamitatsu1 votes

I gifted my friend the new Wukong skin and was about to gift my other friend the Morgana skin, but after sending the wukong skin, i couldnt send the other one.

Jackie WANG1 votes

With the same problem, i just want to know the time to solve it xD.

AyukiizLOL1 votes

same, failed send the new wukong skin to my bf :(((((

Rose5011 votes

[slayer-jinx-unamused] Same issue here....its my friend's bday...I wanted to gift her a skin...

MARI3 LAVEAU1 votes

same ugh

MARI3 LAVEAU1 votes

This is ridiculous, I accidentally clicked on a Portugal server forum and they are getting the same issue, maybe it's a international problem? Either way, Riot needs to handle it.

Lil Bumblebee 1 votes

even the latin american server has it

A LARGE EGGPLANT1 votes

Glad to know I'm not the only one with this problem. Signal boost the main comment so Riot can see!

Moonsanova1 votes

I also wanted to gift my bf :( RIOT FIX THIS NOWWWWWW :(((

Circuitbird1 votes

Yup, same here, It has been like that for over 2 hours now, I wanted to buy the lunar skins for my husband before he comes back home and nope, Rito took my money and doesnt let me spent my RP. I have been checking the League boards and several people are complaining about the same, no answer from Riot. I will update it I see something. EDIT: I have been checking the forums and this issue is not just in NA, other servers like EU and Latin America are also affected. no notice from Riot yet.

Tritoneko1 votes

Restart Client or Repair It - just did it and it worked <3

PotatoReker1 votes

I seem to be getting a problem with gifting also but mine says we haven't been friends for enough time even tho i've send him many gifts before?

Very Epic Guy1 votes

Amumu I would have this problem... If I had friends item 3070

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