Reinstalled due to problems with Client, found a new one.

Sonictree171··1 votes·325 views

I uninstalled due to a side by side config issue and saw that reinstalling fixed it most of the time. Now when it downloads the new client and I hit the Launch button it just closes I think and I don't know what to do. I'm no tech expert so please walk me through every step if it's a long process. Thanks in advance guys.

7 Comments

Rand0mH3r0X1 votes

Did you use the repair feature on the client, or did you uninstall and then reinstall?

Where exactly are you stuck?

Try a Print-Screen, and Paste into Paint, then upload to imgur (your file), share that link then we can all see exactly where you're at.

Of course unless someone can tell exactly where you are already...

Sonictree1711 votes

http://imgur.com/a/nCSWQ When I press Launch, league just closes.

Rand0mH3r0X1 votes

That's the legacy client. I'd imagine you've fixed your problem by now, sorry about the late reply, I'm just a casual.

A fresh install of League should be using the new client. There are old files sometimes that linger that'll cause problems, like pando media booster and I had removed that manually before Riot release patches to remove it. If you have old legacy files, I'd recommend trying to copy your old config settings and then deleting everything with a fresh uninstall. Sometimes an installer won't recognize older files as a threat, but you'll notice because of the forced interaction causing crashes.

Go to: Create a new file in my documents, name it Old Config. C:\Riot Games\League of Legends\Config Copy everything except Global and Champions into Old Config. Delete C:\Riot Games

In the Windows search bar, type in "Uninstall a program" and pick the similarly named topic. Find League of Legends and uninstall it.

Do a complete fresh install of the 30-40GB file which is League of Legends. (It might honestly be less than 10GB)

Now, without looking at what your computer is doing, this only serves to make sure that there are no lingering files trying to interact that would've otherwised been removed and placed somewhere else. Other items to look out for are mods, which the new client isn't very friendly to. If you have League of Legends mods for the old client, find the that mod folder and delete it, although usually they're located within the C:\Riot Games folder (another reason that deleting this folder is necessary).

After troubleshooting the installation, the next area would be to discover what your computer is doing. Troubleshooting a computer can sometimes be easy, but I'm not a tech, so if need be you'll have to submit a support ticket to Riot with your logs so that they can analyze that.

https://support.riotgames.com/hc/en-us/requests/new

R31W1NG1 votes

try to see if deleting the .yaml extension files in riot/config fixes the issue. these are automatically generated, also, check your task manager to see if league is actually open, other options include attempting to open league with administrative privileges. more info allows for better aid.

Sonictree1711 votes

I've tried running as admin and no after I hit launch to enter the new client it disappears from task manager. I don't know where to locate the files you're talking about? I open it file folder and don't really know where to go after that.

R31W1NG1 votes

typically C:\Riot Games\League of Legends\Config in the event that removing the .yaml files does not work my best guess is your launching from the old lol.launcher.exe and no the LeagueClient.exe. That Failing a complete reinstall. not the repair tool but uninstalling league, deleting the riot folder, then installing league of legends again is my best guess.

Sonictree1711 votes

The repair feature did nothing.

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