IT'S NOT "HIGHER LATENCY", I'M DOWNRIGHT NOT ABLE TO LOG IN ON ANY COMPUTER, INTERNET OR ACCOUNT TO NORTH AMERICA. I WOULD BE FINE WITH HIGH LATENCY.
I CAN LOG IN ON EU WEST AND EVERY OTHER GAME/WEBSITE WITH NO ISSUE WHATSOEVER.
WILL YOU ACKNOWLEDGE THAT IT'S NOT JUST HIGHER LATENCY YET? OR DO YOU NEED TO PROVE IT FOR YOURSELVES AND WAIT ANOTHER 5 HOURS TO LET IT BE KNOWN?
WHAT DO YOU MODERATORS GET PAID TO DO ANYWAY? IT TAKES 10 SECONDS TO REPLY.
RiotRiot Baconhawk7 votesThere has been a major fiber cable cut that is impacting ping in the southwest.
http://status.leagueoflegends.com/#na <--- we have a page dealing with this (it's located on the sidebar to the left, near the bottom of the nav links)
Bot1100029991991 votes[{quoted}](name=Riot Baconhawk,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=0001,timestamp=2015-06-30T21:33:57.835+0000)
There has been a major fiber cable cut that is impacting ping in the southwest.
http://status.leagueoflegends.com/#na <--- we have a page dealing with this (it's located on the sidebar to the left, near the bottom of the nav links)
Would this be effecting us getting into games???
Contin Picker1 votes[{quoted}](name=Riot Baconhawk,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=0001,timestamp=2015-06-30T21:33:57.835+0000)
There has been a major fiber cable cut that is impacting ping in the southwest.
http://status.leagueoflegends.com/#na <--- we have a page dealing with this (it's located on the sidebar to the left, near the bottom of the nav links)
Did you intentionally ignore what I said?
From what I stated, I clearly knew about the issue. I actually live in Rocklin and have multiple friends who are Wave technicians. (I also start working with Wave Broadband in a week. [Wasn't just a single fiber optic cable by the way]) The internet connection isn't the issue, it's that your login servers are basically denying connections from certain routes. My entire point here was for you to update the notification to say "SOUTHWEST PLAYERS MAY NOT ONLY HAVE HIGH LATENCY, BUT ALSO NOT BE ABLE TO LOGIN DEPENDING ON YOUR ROUTING TO THE SERVERS"
I know you're not a technician, and I'm not asking you anything outside your power. But you need to update the information after letting your technicians know that there's more than just high latency occurring.
Contin Picker1 votesOne of my tech buddies just had Wave route my node through San Diego as a main connection so now I'm finally able to login, however I can't say the same for the others that are having this problem. You should still make it aware on the server status of possible login failures as well as your technicians.
Wickedfates5 votes[{quoted}](name=Riot Baconhawk,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=0001,timestamp=2015-06-30T21:33:57.835+0000)
There has been a major fiber cable cut that is impacting ping in the southwest.
http://status.leagueoflegends.com/#na <--- we have a page dealing with this (it's located on the sidebar to the left, near the bottom of the nav links)
i wonder, why do rioters respond to a post that seems so filled with anger? were there no other posts about this same exact topic that a red could post in with this same exact information.... will this not encourage people to continue making these types of posts expecting to get a response if they are "loud" enough...
idk, i just saw this post, and then i saw a red had posted in it and this popped into my head... squeaky wheel i suppose
RiotRiot Baconhawk1 votesI like a good challenge I suppose~
Wickedfates1 votes[{quoted}](name=Riot Baconhawk,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=000100020000,timestamp=2015-07-02T18:21:53.278+0000)
I like a good challenge I suppose~
well played sir...
well played
disregardable1 votesIs that page supposed to still be there? Because I don't see anything on the left.
SWINDLING Turtel1 votesi still have backlash from the crashes i now have 4 more 20 min que times, and you guys arnt going to do anything about that, not to mention its a ranked game that i lost in and im now back in b5 again.... for the fourth time..
AMYS GRAVE1 votesYeah, no, its not just latency issues. I'm from the mid west and in 8 PvP games last night there were 9 disconnects on one team or the other. It isn't just lag, people are getting dropped from games entirely. When they got back into game they mentioned they weren't from the southwest either. That's a lot of dcs in a row for a latency issue.
Sarutobi1 votesthis has got to be a different problem. im not located in the SouthWest (at least i dont think so) so i dont see how this would happen to me, especially when it has nothing to do with Latency and more of not being able to connect to the game. if it was Latency it would be across the whole client, like trying to open the chat, in champ select for the game, but it only happens when trying to get into the game!
Kao Atlantis2 votesThe game servers are separate from the login and chat servers, so it is possible for one side to have problems and the other side to have no problems at all. It's also possible that your internet service provider typically routes your packet through the network provider that is down in the southwest on it's way to the Riot servers, which means even if you are not in the southwest, it's still possible to be affected.
League of Potato1 votesExcept players in EUW are experiencing the same connection error message, so I highly doubt that this is the issue. Riot is still placing the blame on someone else, instead of accepting it, and looking for a way to actually fix it.
Xonra4 votes[{quoted}](name=League of Potato,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=000000010000,timestamp=2015-07-01T14:00:51.458+0000)
Except players in EUW are experiencing the same connection error message, so I highly doubt that this is the issue. Riot is still placing the blame on someone else, instead of accepting it, and looking for a way to actually fix it.
Except that the issue they are referring to IS the problem, and is pretty obviously the problem, as it isn't impacting people anywhere else in NA. I'm from the East Coast and I'm sure not being impacted like people in that area are.
The issue isn't something they are making up or blaming others for, it is a pretty easy to understand issue. For those claiming their "tech friend" is telling them something, or having someone route something, I call B.S., as I have an actual degree in Networking, and can tell you that what Riot is "claiming" is pretty obviously the truth.
League of Potato1 votesSo how do you explain people from a different country having the exact same issue? Is their internet running through the southwest NA server? Are you really trying to claim that?
Xonra3 votes[{quoted}](name=League of Potato,realm=NA,application-id=LqLKtMpN,discussion-id=VAg3qVao,comment-id=00000001000000000000,timestamp=2015-07-01T15:05:26.489+0000)
So how do you explain people from a different country having the exact same issue? Is their internet running through the southwest NA server? Are you really trying to claim that?
How can you explain people in the SAME country NOT having the exact same issue? People on the same SIDE of the country not having the exact same issue? Hm?
God forbid anyone anywhere having similar issues that aren't from the same source.
I get you people want to blame riot for everything, but sometimes it isn't their fault and you have to accept that fact, instead of trying to point the finger at them first and ignoring everything else.
Kao Atlantis2 votesThe internet is an extremely complex network of devices. When you are connected to Riot, you are not connected directly to Riot. Your data (packets) connect through a series of routers owned by various network providers until it reaches it's final destination.
Because of how complicated the internet actually is, and the number of Internet Service Providers, and the number of third-party networks between them and Riot, and how many people play League of Legends at a time... People will always have problems. The vast majority of problems will not be related to Riot's Servers or Network. The only time it would be related to Riot's Games, or Network, is when there is a large scale outage that they announce on the Status Page. And even this time, it wasn't actually their servers or network that was down.
To combat this, Riot is doing something that no other company has tired before. They are working very hard to shorten the amount of hops that people's packets make with their NA Server Roadmap. This is something they do not have to do, that is very expensive, to help solve problems their players are having. So clearly they care.
Having the same issue, doesn't mean it has the exact same cause.
If you want to learn more about how things connect together on the internet I would recommend:
Bot1100029991991 votesWhy does it have down votes makes no sense...
Råphtałia1 votesBecause he was a jerk. Duh. He coulda been much calmer and nicer hence why we down vote potentially toxic people.