Bought 20$ of riot points only got 2000 as opposed to 2800

Th3C3rvixP0und3r·12/28/2014, 4:00:20 AM·7 votes·742 views

i got 20 dollars worth of riot points to get the christmas skin for lulu and lulu and when i bought lulu i only had 935 left...

3 Comments

Starcall Casey12/28/2014, 4:07:21 AM2 votes

I hope Riot fixes your issue. Try submitting a ticket instead.

Sukishoo12/28/2014, 4:13:37 AM2 votes

Yeah there's nothing they can do here. You have to submit a support ticket.

RiotEambo12/28/2014, 4:10:01 AM1 votes

If you were double charged, this seems to be a visual bug - you shouldn't actually have been charged twice. To confirm this:

  1. Simply try logging out and back in - often this updates your total
  2. Go to the store and pretend to make a purchase - when you get to the point where it calculates your current amount vs remaining after purchase, this should update your total

If you find you're still having issues after attempting these steps, please submit a ticket to Riot at http://support.leagueoflegends.com who can take a look.

Thanks!