[CLIENT] Chest Opening does not give rewards

MaXaRaYkIn·5/10/2017, 5:51:43 PM·1 votes·418 views

Hi! So I thought of looking on my shards from the "Loot" tab. I went there and there was not much to look at. Anyway my finger rolled the mouse-wheel and when it hit the bottom I noticed a chest. (I used 3 "Key Fragments" to create 1 Key previously) So I clicked "Open". I got some sort of gem (I don't know what it really was, I think it was a yellow gem or something) and a skin named "Project: Lucian". Then I saw the button "Make it permanent" or something and I panicked because I wasn't ready to make it permanent since I don't have the champion. So I clicked "Lobby" or something else (I don't remember exactly what I clicked) so I could not have to make it permanent. I thought that "Make it permanent" would make it permanent as in not a shard anymore and I wanted it to stay a shard a little bit more.

Anyway, when I came to "Loot" there was no skin and no gem either. So I restarted the client to see if it was a refresh problem. But it seems it was not. Also my keys are down to 0.

The funny thing is that I don't remember winning a chest. That's why I opened it like "This is my chance, a CHEST of which I don't know anything about!"

So I would like to know If the chest was real or it was a glitch. And if it was real why did I lose EVERYTHING when I clicked somewhere else?

2 Comments

GØD5/10/2017, 7:39:00 PM1 votes

Yeah same thing happened to me today . I opened a Ticket for this issue here is the link to submit a ticket: https://support.riotgames.com/hc/en-us/requests/new

MaXaRaYkIn5/11/2017, 7:39:30 AM1 votes

And I choose the "I am having technical issues." reason?

Edit: Omg I can't seem to find a category that fits my problem :( What did you choose?