Prepaid cards do not work;any time I report this bug it gets deleted nobody wants to help I guess

All my threads get deleted, when I'm simply reporting a bug. RP cards do not work. Instead of deleting my post can you help me? wtf is wrong with these new forums nobody wants to help me at all. Can we at least get riot to acknowledge the issue?

my card that I have been attempting to redeem since yesterday is now saying it has been redeemed and I have no additional RP in my account. This is a bug, is it not? if this is a bug then please don't delete this thread, I'm having a problem with this game and I expect a response of some kind not to be actively ignored.