Login issues

Beastt·10/1/2019, 10:57:35 PM·40 votes·14,512 views

After switching from PBE to EuNe couldnt login stuck on loading screen forever and it just says update taking longer than expected with options to restart or cancel, then tried going back to PBE same thing there, whats going on, friend also went on pbe and back and now has the same issues

43 Comments

Beastt10/1/2019, 11:45:29 PM4 votes

IMPORTANT::::::: Reinstall works and getting in with the old client. Problem is the new client, reinstal with hextech it will be like 7 gigs download in total took me like 20 mins

ZenTheRat10/1/2019, 11:16:52 PM2 votes

glad I'm not alone in this.

iCryEveryClimb10/1/2019, 11:20:05 PM2 votes

Same thing here but im in NA

i am pooch10/2/2019, 12:44:24 AM2 votes

Search for Riot Client folder, and just rename it to "Riot Client2" then launch the game. It will work

tksamuel210/1/2019, 11:33:03 PM1 votes

Happening to me as well, initially couldnt even start client ... now after like 10 tries the client will start but I am unable to login due to the "couldn't update" error that everyone else is seeing.... I'm even a software developer so i've checked everything on my PC and this is 100% server side ... let's see how long it takes riot to fix this

PYM ASHE10/1/2019, 11:34:15 PM1 votes

same been trying to login for 30 mins now ive waited ive restarted ive tried everything, please fixxx :)

Beastt10/1/2019, 11:36:46 PM1 votes

ok update for u guys, i went Reinstall, after 1 giga and something download i got into game with old client but now waiting for 5 giga download, so its client problem obviously

Ap262610/1/2019, 11:37:50 PM1 votes

Could it be a Mac thing (I have a Mac and same problem). I've seen quite a few Mac only problems in the past few years...also my friend has a PC and he got in fine

Purivìér10/1/2019, 11:39:15 PM1 votes

same happened to me after logging in pbe

Nidâlee10/1/2019, 11:39:18 PM1 votes

I m having the same problem, cant login, i get the same message, on eune and pbe both.

CannonMiss10/1/2019, 11:43:38 PM1 votes

I got the exactly same problem. Here is what I did:

  1. trying to connect to normal client - it is not turning on
  2. trying to login to PBE client - it says my account is not available for this server. (I just played yesterday)
  3. trying to login to normal client again - it says my account is not available for this server again. (looks like the sharing login session between the normal server and PBE server have some logic errors.)
  4. close it and open it again - on loading screen forever (spinning the red circle)
  5. reinstall and get into the game with old version of client. (Please fixed riot!)
Untiltable Cem10/1/2019, 11:44:07 PM1 votes

The same issue happened to me. (NA server)

Beastt10/1/2019, 11:49:10 PM1 votes

gotta wait for riot to remove this client, after full download it just kicked me out and put me in new client again which doesnt work, bring back the old client Riot cant get into game ffs

Purivìér10/1/2019, 11:52:59 PM1 votes

Guys uninstall is temporary fix. Eventually it will update to new client, just fait riot for fix.

HappyWindMannnn10/1/2019, 11:53:19 PM1 votes

Same issue here. Was playing URF in pbe and just try to see if URF is up in the NA server and it stucked. So is URF up in the NA server?

lvl 88 Snorlax10/1/2019, 11:53:36 PM1 votes

Same problems in EUW. Switching between PBE launcher and normal launcher got me stuck.

BlackenedScar10/1/2019, 11:53:44 PM1 votes

same issue i cant play.....

GaLeYourMom10/2/2019, 12:13:12 AM1 votes

and i thought i was the only one with the problem, i tried reinstall, after u close it, it goes to the new client and gets stuck again. im sad now

Twerksome10/2/2019, 12:14:44 AM1 votes

This is very frustrating. I was playing perfectly fine yesterday. I've dumped almost 2k into this game over the years. Fix your shit riot.

McSponge10/2/2019, 12:17:21 AM1 votes

Same thing happened on my computer, is it fixed? RIOT PLZ FIX THIS!!!!!

BlackenedScar10/2/2019, 12:22:28 AM1 votes

i guess dont expect anything from riot some people have had this issue for 2 weeks.

BlackenedScar10/2/2019, 12:28:58 AM1 votes

is it really that hard for them just to revert the last patch?

Deviant Behavior10/2/2019, 12:29:53 AM1 votes

My client wont even open now. I spam click it. (NA region)

I've restarted and shutdown my laptop. My other applications and internet is fine.

I was just playing on this client 2 hours ago, several games, several different game modes, no problem.

Now I can't even open it. Pls fix this.

on PBE and live servers there has been so many bugs and problems with ping, match making, and clients not working over the last two weeks. Its like every other day. Please for the love of god focus on making this stuff playable.

Vesperanza10/2/2019, 12:29:57 AM1 votes

SAME both on LIVE and PBE. Was playing 6-7hours ago no problems.

xuanbing111110/2/2019, 12:36:21 AM1 votes

delete "Roit Cient" in "Roit Games"

PentaMachine10/2/2019, 12:41:03 AM1 votes

bump. im having same issue.

Deviant Behavior10/2/2019, 1:00:36 AM1 votes

I WAS ABLE TO LOG IN, no idea how I didn't change anything. I just tried again

Hiragi Spice10/1/2019, 11:14:17 PM1 votes

dealing with the same thing now myself, thank you spaghetti code :) on a side note i deleted both the riot client and pbe that it was happening on and reinstalled both to no avail, seems its just a launcher connecting to server issue thats due to the launcher only and not which client version you run

Sora10/2/2019, 12:40:34 PM1 votes

This particular problem has now been solved. You should no longer have any problems connecting / launching the game. ^^'

kur and wa 10/1/2019, 11:20:28 PM1 votes

Same happened to me right now.

Beastt10/1/2019, 11:21:51 PM1 votes

i tried everything with hextech repair only option left is to delete and download again i guess

Jeffeuilo10/1/2019, 11:27:25 PM1 votes

Happened to me too. I couldn't open the launcher at first and even restarted my pc. Now i can open it but when I log in I get stuck on loading screen. I'm NA .

Pandémic10/1/2019, 11:31:37 PM1 votes

I just tried to sign in to PBE and the same thing is happening to me. Same problem with the Live game.