Not receiving Hextech chests...

On Break·Mar 28, 2019·1 votes·731 views

Currently, I am drowning in key pieces... 38 whole keys to be exact. I would find that this is uncommon for most players, and that, in fact, the opposite is often true. So when I meet the requirements for receiving a Hextech Chest, (receiving S's, Not having it on a champion before, and having available chests), I still don't receive one on many occasions (not always) ... So if there's anything that I'm not noticing, or if it is an error; please explain to me what might be happening.

-Thanks in Advance

4 Comments

InfernapeMar 28, 20191 votes

Do you own the champions you're playing as?

On BreakMar 28, 20191 votes

Yes, that should be a given.

Flamingo TangoMar 28, 20191 votes

you can only get 4 chests every X amount of time and it shows in your profile. "when next you can get a chest" I would check that, because that blindsided me a few times. (I was really bummed after another S XD) If that isn't the case I'd send a support ticket to riot

On BreakMar 28, 20191 votes

I check it whenever the other conditions are met and I don't get a chest, that's only the cause sometimes... The most recent instance I had 4 chests ready, as I often do primarily due to the fact that I don't get chests very often...