Spectator server cannot be reached / can't be downloaded

Retrogression·12/22/2014, 8:34:01 PM·1 votes·1,296 views

I know this has probably been posted many times before but....... 000009.118| 0.0000kb| 0.0000kb added| ALWAYS| Start processing App Update 000009.118| 0.0000kb| 0.0000kb added| ALWAYS| End processing App Update 000009.118| 0.0000kb| 0.0000kb added| ALWAYS| Sleeping 000009.147| 0.0000kb| 0.0000kb added| ALWAYS| Spectator server version retrieved: 1.82.81 000009.218| 0.0000kb| 0.0000kb added| ALWAYS| Start processing App Update 000009.218| 0.0000kb| 0.0000kb added| ALWAYS| End processing App Update 000009.218| 0.0000kb| 0.0000kb added| ALWAYS| Sleeping 000009.240| 0.0000kb| 0.0000kb added| ALWAYS| Replay metadata retrieved. 000009.240| 0.0000kb| 0.0000kb added| ALWAYS| ==== Fetch Startup Chunk Phase ==== 000009.318| 0.0000kb| 0.0000kb added| ALWAYS| Start processing App Update 000009.318| 0.0000kb| 0.0000kb added| ALWAYS| End processing App Update 000009.318| 0.0000kb| 0.0000kb added| ALWAYS| Replay ready. 000009.318| 0.0000kb| 0.0000kb added| ALWAYS| Set focus to app 000009.318| 0.0000kb| 0.0000kb added| ALWAYS| Input started 000009.333| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 5 000009.338| 0.0000kb| 0.0000kb added| ALWAYS| ---- Downloading Chunk 1 000009.347| 0.0000kb| 0.0000kb added| ALWAYS| Waiting for server response... 000019.338| 0.0000kb| 0.0000kb added| ERROR| Failed to connect to 192.64.174.163 (192.64.174.163). Timeout duration (ms): 10000 000019.338| 0.0000kb| 0.0000kb added| ERROR| ReplayNetClient GetChunk error. Error: -2147467259 000019.338| 0.0000kb| 0.0000kb added| ERROR| Replay chunks fetch Failure!! startingIndex: 1 lastAvailable: 21 000019.338| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 6855 000036.195| 0.0000kb| 0.0000kb added| ERROR| Failed to connect to 192.64.174.163 (192.64.174.163). Timeout duration (ms): 10000 000036.195| 0.0000kb| 0.0000kb added| ERROR| ReplayNetClient GetLastAvailableChunkInfo error. Could not send HTTP request. Error: -2147467259 000036.195| 0.0000kb| 0.0000kb added| ERROR| Replay GetLastChunkInfo Failure!! 000036.195| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 5259 000051.454| 0.0000kb| 0.0000kb added| ERROR| Failed to connect to 192.64.174.163 (192.64.174.163). Timeout duration (ms): 10000 000051.454| 0.0000kb| 0.0000kb added| ERROR| ReplayNetClient GetLastAvailableChunkInfo error. Could not send HTTP request. Error: -2147467259 000051.454| 0.0000kb| 0.0000kb added| ERROR| Replay GetLastChunkInfo Failure!! 000051.454| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 10943 000072.398| 0.0000kb| 0.0000kb added| ERROR| Failed to connect to 192.64.174.163 (192.64.174.163). Timeout duration (ms): 10000 000072.398| 0.0000kb| 0.0000kb added| ERROR| ReplayNetClient GetLastAvailableChunkInfo error. Could not send HTTP request. Error: -2147467259 000072.398| 0.0000kb| 0.0000kb added| ERROR| Replay GetLastChunkInfo Failure!! 000072.398| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 14837 000087.328| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 7199 000094.527| 0.0000kb| 0.0000kb added| ALWAYS| ---- Downloading Chunk 1 000104.528| 0.0000kb| 0.0000kb added| ERROR| Failed to connect to 192.64.174.163 (192.64.174.163). Timeout duration (ms): 10000 000104.528| 0.0000kb| 0.0000kb added| ERROR| ReplayNetClient GetChunk error. Error: -2147467259 000104.528| 0.0000kb| 0.0000kb added| ERROR| Replay chunks fetch Failure!! startingIndex: 1 lastAvailable: 23 000104.528| 0.0000kb| 0.0000kb added| ALWAYS| ---- Waiting to fetch 16351 000120.880| 0.0000kb| 0.0000kb added| ERROR| Replay download disabled due to errors fetching data chunks. 000120.954| 0.0000kb| 0.0000kb added| ERROR| Replay Download failed while waiting on version sync 000124.492| 0.0000kb| 0.0000kb added| ALWAYS| r3dRenderLayer::Close() enter 000124.493| 0.0000kb| 0.0000kb added| ALWAYS| r3dRenderLayer::Close() exit 000124.494| 0.0000kb| 0.0000kb added| ALWAYS| Destroying the Renderer (1) 000124.494| 0.0000kb| 0.0000kb added| ALWAYS| game::Shutdown 000124.494| 0.0000kb| 0.0000kb added| ALWAYS| ClientFacade::Stop 000125.494| 0.0000kb| 0.0000kb added| ERROR| ReplayDownloadManager Thread did not terminate, calling TerminateThread 000125.494| 0.0000kb| 0.0000kb added| ALWAYS| Performing WSACleanup 000125.494| 0.0000kb| 0.0000kb added| ALWAYS| Bugsplat disabled (end of game?) 000125.571| 0.0000kb| 0.0000kb added| ALWAYS| Exiting WinMain

"Summoner,

Thank you for providing me with this information. We have a Technical Support Team in place dedicated to working with issues like this one, so I'll be sending your ticket along to them. A member of the team will review the information and get back to you as soon as they can.

Please know that we respond to inquiries in the order we receive them, so sending additional messages or 'bumping' your ticket will actually send your ticket to the back of our queue, increasing the amount of time it takes for us to respond to you.

Thank you for your patience!

Excellion Player Support Specialist Riot Games"

Please stop giving me a "fuck off were not gonna fix that for you", I haven't been able to spectate for almost a month

2 Comments

TheJuzzo12/26/2014, 5:40:38 PM1 votes

I have the same issue.

My traceroutes to 192.64.174.163 (the one you can see failing in your log) get stuck at 128.177.107.34 ...... Looks like it belongs to zayo, a company that provides internet access to corporations. Issue there needs looking at.

To OP...Open your cmd prompt (you can serach cmd in windows) type tracert 192.64.174.163 .... See if it gets stuck at the same IP address.