Bought two skins and it says on purchase history I have them, but it's still locked

Proud·10/20/2019, 7:07:28 PM·1 votes·972 views

Bought a ziggs and syndra skin using those discounts. It took my RP and it says in my purchase history that i bought them but they wont show up for me to use them? can someone help me figure this out.

1 Comments

MordridtheBlack10/20/2019, 7:15:17 PM1 votes

contact support

make sure you screen shot the fact that you do own the skins and send that along in the ticket