I can't enchant my skin shards.

When i tried to enchant my skin shards a box would show up saying; "You drop in a shard, expecting a magical (and totally scientific) transformation... but instead your shard pops back out. Please try restarting your client. If you continue to see this message, please try again later; there may be issues with the service." I've tried restarting my client multiple times and if i check the "Service Status" it says that everything is fine and running. Just wanted to know if this happened to anyone else and if they know how to fix it. Thanks.