[CLIENT] Screen Freeze After Mac updated to Sierra 10.12.4

Taiwan Boy·3/29/2017, 7:56:35 PM·10 votes·3,614 views

Game ran fine at 10.12.3

After the OS update, the screen keeps freezing during game loading and gameplay. The only way to remedy is to keep moving the mouse

This is the current legacy client, not the new beta client

12 Comments

Chimp Reformed3/31/2017, 12:03:20 AM5 votes

I have exact same problem, I am using the updated beta Client. Updated to 10.12.4, screen freeze issues in game. MacBook Pro 2015 model, but I think it is the software. Also only happens in LoL, and i messed around with graphic settings but no fix. Any help Riot?

Jack Raven3/31/2017, 12:13:12 AM3 votes

Exactly! I have the same problem here! What can I do? i don't want to return to Yosemite or Sierra 10.12.3 because I've installed a lot of Software in my Macbook. Riot can resolve the problems? I think is a OS mode... I hate the automatic Mac Updates -.-"

ilovestats3/30/2017, 7:25:17 PM3 votes

Exactly the same problem here. May be an OS bug, but I haven't seen it outside LoL.

gg git diff3/31/2017, 12:44:12 PM2 votes

I am having the same issue. Support told me to disable hot corners and shake mouse pointer to locate. Although it hasn't fixed the problem for me, it might help some of you. Also, the game works fine in windowed or borderless mode.

lol no u4/26/2017, 10:16:22 PM2 votes

I have the exact same problem, but when I tried windoweed mode or borderless it worked perfectly fine idk why. Maybe smthing with just fullscreen resolution problem?

Venom15765/3/2017, 9:23:04 PM1 votes

I am having the same issue and it has yet to be corrected. It appears to have something to do with league of legends be incompatible with full screen mode in the new mac sierra update. I am on 10.12.4 for reference.

Q oo 4/6/2017, 5:40:00 PM1 votes

Same problem, Riot please told us what to do and how to do?!!!

ZaColombian4/7/2017, 10:02:13 PM1 votes

I too am having the same issue, only in 10.12.4

82490193_DEL4/8/2017, 12:08:13 AM1 votes

I have the exact same problem (in-game freezes when mouse is not moving). My mac is Mavericks (OS X 10.9.5).

I heard that people with Sierra can fix this problem by un-checking "shake mouse pointer to locate" option.

However, Mavericks does not have this "shake mouse pointer to locate" option to un-check.

I also find that the game works fine in Borderless mode, however, the graphic resolution becomes bad compared to the Fullscreen mode.

Riot has to fix this issue. I know that this in-game freeze has started since the 7.1 patch, and it has been almost 3 months. And, they still have not fixed this issue.

Not sure why they cannot come up with a solution.

ZaColombian4/10/2017, 1:38:17 AM1 votes

MY SOLUTION THAT WORKED FOR ME: 2) Second, have the client logged in and running in the background because I'd like you to navigate to the following location on your computer to find and reset your game configuration file. This should help reset any corrupt settings that are affecting this issue. Please use the following steps to reach the cfg file:

Log onto your League of Legends account. Open your Applications folder and find League of Legends Hold down [Control] and click on League of Legends, and select [Show Package Contents] in the popup menu Navigate through this folder chain: [Contents] > [LOL] >> [Config] Find and delete the file named "game.cfg"

https://support.riotgames.com/hc/en-us/requests/29789429?page=1