client freezes (won't respond) during loading screen

Daffodi1·8/26/2019, 1:40:41 AM·1 votes·1,552 views

In several of my games, usually in normal draft it seems my client freezes and won't load me into the game.

I'm not sure, but it seems like if i click on the character portraits to view mastery levels and honor badge it seems to be a factor (?)

Especially if i have any mastery levels showing when it reaches 100% loading. This has happened to me 3-4 times in the last month or so.

I've noticed that the little ping number with a circle around it, the circle stops spinning. I can't alt/tab, can't pull up task manager, and if i soft restart my p.c., the client will reload still frozen. i have to actually shut down my p.c.

I've been marked as Leaver (remake.) for this each time it's happened. :/

8 Comments

Bulbadoof8/26/2019, 7:23:19 AM2 votes

i have experienced the same problem in ARAM and TFT. discord seems to be a factor for me - when it is running, i load up to 100, hear the game music, but it never starts. when it is not running, i only load to about 5-12%, but the ping wheel keeps moving and i am plopped into the game eventually.

Daffodi19/9/2019, 5:07:21 PM1 votes

Happened again to me yesterday. 100% load, freezes. have to shut down my p.c. to unfreeze. was in ranked flex with premade party of 5. on September the 8th.

I'm going to document here every time it happens to me.

Daffodi19/16/2019, 4:54:42 PM1 votes

on monday september 16, 2019 my client froze during the load screen.

I immediately shutdown my p.c. and restarted.

My team was unable to remake because "i connected to the game" by the time i reloaded into the game, it was ~approx 5:30 into the game.

I only ever saw the loading screen.

Daffodi19/23/2019, 8:09:00 PM1 votes

Just happened again @3:30 p.m. EST on September 23, 2019. Load screen reaches 100% but then freezes and won't go into game.

I restarted my p.c. There was no remake. It was approx 5 minutes into the match once i was able to reconnect. Prior to that, I never saw anything but the frozen load screen. I'm led to believe that my team was unable to remake, even though i was unable to connect to the game.

This was during a ranked (summoners rift) match.

Daffodi110/9/2019, 3:56:17 PM1 votes

Another bug:

Client froze upon hitting accept. apparently the champ select lobby opened, but i was unable to do anything as i'm stuck with the accept/decline progress bar after hitting accept.

This was marked as a dodge for me. I lost 1 lp, and was timed out for 5 minutes.

[img]https://i.imgur.com/M3NrC7C.png[/img]

[img]https://i.imgur.com/JWcyh4y.png[/img]

you can note in the second image, i'm clearly no longer in the que, but the accept / decline is still present, as it's frozen and won't go away. The wooshy sound is still playing as well.

Daffodi110/29/2019, 3:22:05 PM1 votes

October 29 2019 around 10:45 EST.

During a ranked solo-que game, my load screen froze at 100%.

Had to restart my p.c. to fix the problem.

Team was unable to remake, as I was detected as "connected." I never saw anything but the frozen load screen, and got back into the game around 4:00.

Daffodi111/19/2019, 1:21:33 AM1 votes

On November 18, 2019, my client froze again.

It was the first game of my promos. I lost (remake) marked as leaver.