new patch making it unable to play with out reinstalling in windows 10

vi is 4 vice·Aug 15, 2018·2 votes·1,134 views

Anyone else having problems with 8.16 loading into game? Windows 10 here.

7 Comments

vi is 4 viceAug 16, 20182 votes

I contacted tech support they asked me to do the same thing. I do not use programs to cheat. I dont use discord or haste or other such things that mess with in game display. I had to reinstall twice before it worked again. I also have an AMD processor maybe that is the problem. Again tech support wanted me to go through a bunch of steps and work for them to even look at my leaver buster ban. Kind of unfair to have me do their job to get rid of an unjust punishment. Just saying this is a problem and has happend before. Would be nice to know why, how to avoid it in the future, and when I need to reinstall which seemed to be the only thing that worked.

YoriyoiAug 16, 20181 votes

Does reinstalling work?

KüramaAug 16, 20181 votes

There are issues with certain AMD CPUs, GPUs and APUs which are causing errors and crashes which is why they wanted you to provide the logs so they can see exactly what went wrong to better assist you and possibly pass this information on to the developers / server engineers to rectify the issue for all affected players.

KüramaAug 15, 20181 votes

Referring to the transition from the loading screen to the game?
If yes, could you list the CPU (Processor) type and GPU type (Graphics card) your machine is equipped with?

YoriyoiAug 15, 20181 votes

Same thing is happening to me. After champ select, I get a critical error. First time this has ever happened to me.

**Specs **

AMD A10-7860k (This is an APU, so I don't have a standalone GPU)

KüramaAug 15, 20182 votes

🧐 Hmm…

Could be League conflicting with other software on your machine, could be related to the anti-cheat update.

⚙Perform the steps outlined in this artcle.💻 Test in a custom game afterwards and let us know the results.