Poppy Rework and Skins

ana1avengers·1/27/2016, 8:59:23 PM·1 votes·691 views

So I don't know if this happened to anyone but what happened is I bought a mystery skin I recieved Lollipoppy before her rework was done to her. After her rework was complete I was super stoked cause that skin looked fanfreakingtastic but when I went to play her it said that I had to buy the skin. Plz Help. Poppy

1 Comments

Riotmoonstones1/27/2016, 9:12:30 PM1 votes

Heyo -

There are a couple reasons content may have been removed from your account -

  1. If a player participates in Refer-A-Friend fraud to acquire IP or RP, then any champions/skins gifted with this IP or RP are removed.

  2. If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.

If you don't believe these scenarios are the reason you're missing the content, please submit a ticket so we can investigate further.