[client] hexteh box problem

whenever my PREMADE teammate gets an S I don't get the box, even if the box is from the champion I haven't get box form yet. and the other thing is that I am getting skin shards for champions I do not own. I don't really know about this thing but as I understood it was supposed to get you shards for skins of owned champions. I have been experiencing this problem on west and east EU server.

p.s.: I am sorry if this was mentioned before but I didn't find it..besides that I'm sorry for my bad English

wish you a great day :)