Champion Select Freeze during Preferred Champion Pick

BeastlyX·1/21/2016, 12:06:17 AM·68 votes·38,871 views

I got into champion select in Normal Draft and picked Irelia as my preferred pick, and waited. The timer reached zero and nothing happened. My team said "WTF?" and "OMG." After 10-20 seconds, it finally went into ban select, but I couldn't pick a ban. Suddenly, it kicked me up and temp ban me. I just played a game not that long ago and no problem with internet or this.

86 Comments

yannigg3/5/2016, 10:04:28 AM16 votes

timer stays at 0 at other ppl. i cant pick or ban in the end i get thrown out of champ select and temorarly banned ... cant play anymore sucks plz fix this

FunTimeWithSouls1/26/2016, 6:48:40 PM8 votes

This has been happening to me ever since the new queing system. I can see chat an still type. Someone will ban an their counter just stays at 0 then it kicks everyone, I'm still on the pick an ban screen, I have to close the game an bam I get a que dodge.... Riot fix your game ffs

Ulttima6/9/2016, 1:07:33 AM6 votes

man i got a free loss in my promos cuz of this crap wtf. this is actually starting to irritate me.

BananaJamma1/21/2016, 12:15:35 AM6 votes

seriously riot, fix this shit we pay money for this low ass quality adobe air monstrosity u call a game client, this is inexcusable over the 6 years of this game, fix your crap, we know you have the money, you steal as much money as you can with your riot point sales, god damn highwaymen

Yoda GPS6/16/2016, 9:24:06 AM4 votes

THIS IS STILL AN ISSUE. I lost a promo game because of this then it happened again next game, and I got a 30min ban.

Feline Facts8/8/2016, 10:35:45 PM4 votes

this happens alot to me and im losing time and lp and it pisses me off because ITS NOT MY FUCKING FAULT

Jarrjan5/8/2016, 7:56:33 PM4 votes

This is still an issue riot... pls get it fixed asap. Or at the very least show us the decency and let us know that you are looking into the issue. I have been blocked out of 3 out of 6 games today, leaving me with a total of -23 lp and 65 min of wait time. Two of the other games the client refused to start the game after champ select so i had to restart the client and reconnect.

I dont really care about the loss of lp, but the fact that i cant requeue and probably end up logged as a "dodger" with everything it brings wiht is immensely annoying and frustrating. Especially since there are no guidelines of how to locally fix this issue nor that its even being worked on. So at the very least im asking you to respond and acknowledge the issue so we all dont have to sit and roll our thumbs hoping you know about this.

Im using the mac client on El Capitan 10.11.4. I repaired the client today, and it went from having this issue from time to time sporadically to what i described above (an issue with the client nearly every single game).

The issues started when you implemented the new champ selection, and the symptoms are the same as most of the others in this ticket. Chat works, but when timer reaches 0 (differs from time to time when during the champ-select it happens - sometimes during banned, sometimes during picks, and sometimes after all picks are done. And there is no correlation between which team is picking and the freeze/crash/bug).

If you need anything from my end to try and solve this, all you have to do is ask.

thanx

/J [zombie-brand-facepalm]

Edit: running client patch 0.44.0.161 (as stated it has been going on for a while, but got more frequent after I repaired it today)

Happy Wololo6/16/2016, 11:50:18 AM4 votes

Just happened to me a few times in ranked queues... Loosing LP for no reason and getting 30 minutes ban.

Karthaingo1/21/2016, 12:08:15 AM3 votes

Having similar issues; getting kicked right out of queue. Or I accept a queue and it says I didn't.. this is getting to be a really shitty experience. I don't want to get some LeaverBuster crap over the client or server bugging out.

Roktan1/22/2016, 1:17:09 AM3 votes

Had something similar happen to me as well, twice. Counter reaches zero, champ select freezes and the whole client crashes and I have to restart it. Bring back TeamBuilder, I could actually get into a game with that.

BruhTeamSucks1/21/2016, 12:14:21 AM3 votes

Bump

DoomSlayer2214/11/2016, 10:15:07 PM2 votes

this same problem keeps happening to me and i've lost lp because of it aswell and it's really gettign annoying

Ganzarro4/12/2016, 2:41:49 PM2 votes

no news? this thing is driving me crazy, seriously.

By the way, dunno i have a mac, do you encounter the same issue with windows?

WicketW4/13/2016, 3:45:06 PM2 votes

bump. this is happening to me too. i can hear everything, hear the timer go down, hear people locking in picks bans, but screen program is frozen. other programs/websites working fine in background

2nd breakfast4/17/2016, 4:35:22 PM2 votes

I had this problem and was driving me crazy... I reinstalled the entire game today (took like over an hour lmao) and it still freezes... I thought it was fine cause i could do my selection fine but then it froze when the 6th person was picking... it was less bad than other times though so i'm tentatively hoping it's been solved a little bit but i'm not sure :/

HopeWasHerr4/21/2016, 1:47:17 AM2 votes

this keeps happening to me like every other game, and I'm tired of having to wait to join queue when I want to play with friends. Please fix this asap, it really sucks. I can talk in chat, but every thing else locks up.

Tespiaccico4/21/2016, 9:10:31 PM2 votes

Same problem here, it is frustrating to come back from work willing for a couple of games and end up with nothing.................. i hope that this will be solved or I will leave LoL. Regards

Cello Daddy5/2/2016, 3:57:49 PM2 votes

Does anyone know a fix for this? Cause it's very annoying.

Darth Luvjoy5/4/2016, 3:39:34 PM2 votes

Same problem. Riot is too busy arranging meaningless tournaments instead of fixing the game. And they can't even be bothered to comment on it. But why care, they are making a bunch of money on it anyway. Keep focusing on the top 1% of players and ignore the bulk of the players. I for sure have spend my very last £ on anything from their shop. Why bother, i will just disconnect before i even get to see my brand new skin on loading screen.

PiNutx5/5/2016, 5:55:57 PM2 votes

Same problem, I can see chat but the timer stops on 0. Then i get locked out of matches for 5-30mins, this happens way too much, so pls pls pls fix this because now i can't play this game anymore.

Im With Stupid5/9/2016, 4:38:48 AM2 votes

Aright so i got the same problems as every1 else here seem to have. I have done all things that Ritos supportpage recommends u doing even switched antivirus programs. Without eny possitive results. My guess is this is some kind of connection issue beetween league and the person playing it. But u can't really blame the players for this it will be helpfull if u guys mention what kind of antivirus u have ect so we can find a pattern with this bugg. Name it all, do u have 2monitors? antivirus? have u repaired your client? how often does this happend?

Τrigo9/9/2016, 11:30:42 PM2 votes
Im With Stupid5/17/2016, 3:08:38 PM2 votes

GUys please i removed my other monitor and it worked fine if u have the wrong screen settings try to fix em worked for me gl.

Big Yikes Chief1/21/2016, 12:17:47 AM2 votes

Bumb bumb & bump. Thanks Obama.

Swayzzee1/21/2016, 12:18:26 AM2 votes

Same, I'm sitting in champ select frozen and afraid to leave....I don't want to start my season off with a dodge.

outcaster121/21/2016, 12:20:36 AM2 votes

My whole team had this problem and even when someone left it still kept us in the champ select unable to do anything

JOHN DA BAPTISTE1/21/2016, 12:21:56 AM2 votes

I am having the same issue. Now I have to wait because of the penalty. The entire team was stuck and received a penalty. This needs to be fixed

Troubledkid1231/21/2016, 4:09:39 AM2 votes

I've posted about this 3 times, and have yet receive a response. Preaching to the choir. Hopefully riot will respond eventually though. This is happening in ranked ques too by the way and that comes with an lp penalty.

Save The Turtles3/13/2016, 12:37:54 AM2 votes

This exact bug happens to me. Occasionally my client will catch back up and the picks and bans that already happened will rapidly happen. But most the time it stays at zero and forces me to dodge and take a ban. Please fix this...

Lord Steamy3/20/2016, 10:31:32 PM2 votes

Still not fixed Riot, want to give me my 13 LP back? Now I have to wait 30 minutes and win an extra game just to get into promos. You've seen this post for 2 months now, and you have done nothing. Fix your shit.

Gupton 3/21/2016, 5:24:53 AM2 votes

Same issue and the problem is I lose promos because of this.

th3vi13/28/2016, 10:42:26 PM2 votes

This just happened to me and my wife trying to play a ranked game. We finished banning the 6 champions and when it was her to pick, it wouldn't let her clock her champion to lock and kicked her at 0 seconds. I was stuck in the game after she was kicked and was alone in the champion select as the chat said all of my teammates left the room. after about 20 or so seconds, i was finally kicked. Any solutions yet??

Shawnyy4/10/2016, 4:10:34 AM2 votes

Same problem.. Just losp lp cuz of this. good computer, good internet, and it froze on me :D, My timer was ay 13 seconds if that has anything to do with it.

AmayaRinne9/25/2016, 3:45:16 PM1 votes

Already happened to me 14 times and 4 of it were my promo games to plat 1.. its so annoying just 14 x 3 = 42 lp it has been quite a long time since this bug is happening also random crashes when opening shop/profile/hextech tabs. Does anyone know fix for that?

a hole is a hole9/29/2016, 6:18:02 PM1 votes

Same thing here every now and then my friends tell me that it says I left the game during champ select and my screen frozen

Tim Um10/29/2016, 7:09:59 AM1 votes

this bull shit happened to me during promos (rip)

thezendikarian11/21/2016, 5:08:24 AM1 votes

this is happeneing again on new client please fix

Dadosa1/5/2017, 1:47:43 PM1 votes

Still a problem...I just have to get lucky and hope it freezes after me or about 4 picks before me.

vkse1/8/2017, 7:58:12 PM1 votes

Same thing happens to me quite often. One game will be fine, then when I try to start another game, the timer of the player right before me goes to zero in champion select (or ban), and I see people in chat leaving, but I can't do anything. If I wait for 5 to 10 minutes, it will finally display a popup saying, trying to reconnect. After it reconnects, I get the temp ban. Now I'm sitting and waiting for the ban timer to expire, which is currently at 18 minutes. I have a 40 Mb/s connection, just ran the speed test: 32 Mb/s (Netflix movie streaming while I'm doing this) - so there should be no issue with the network.

Totorotoro3/2/2017, 11:42:15 PM1 votes

this happens to me 3/4 times I try to play solo Q..... Riot please fix this. I can't play anymore

Totorotoro3/9/2017, 10:07:52 PM1 votes

I received extended support from RIOT to try to fix this problem, however we never managed to resolve it. Apparently it's a problem with our ISP, so there's nothing they can do.item 3151

Lawlruss3/10/2017, 4:39:59 PM1 votes

Just happened to me too. Now i have 30 min ban because riot can't fix this problem....

Fearless Path3/29/2017, 7:57:46 PM1 votes

Just happened to me too lost plat 5 promo

NiueanB3ast4/2/2017, 7:34:15 AM1 votes

I was In ranked and I picked a ban and picked my champion and all that. Everything was all set to go but when it got to the skin select and countdown, as soon as it hit 0, I stayed in that screen and it says everyone left in the chat window. It happened before a few weeks ago and now I'm temp banned.