Ranked Win/Loss Bug
Hello, I was playing ranked on my account, dog deft, a couple of days ago where the power in my area had been cut. Previous to my game, I had a ranked win/loss of 14-1. Roughly 7-9~ minutes through my game, my power had cut. My team had ended up winning 20 minutes later, although the status of my game was a "Leave". I naturally assumed I wouldn't gain LP or a Victory through it, but I had hoped to not gain a loss, which ended up happening. When my power came back, I logged onto see that not only did I receive one loss for the game, but two. My account, both on the client and op.gg, state that it is now 14-3, which doesn't make any sense, as I was previously 14-1 before the game occurred. Could you help me out and either take one, if not both, losses off of the account? I have no previous record of leaving game nor will I ever have a record of leaving any games whatsoever. I would really REALLY appreciate your assistance. Thank you very much for your time.
I sent and emailed the message above to Riot Support and he replied with the following: "Hey there dog deft, I checked your account in our database, and your record is 14 wins, 2 losses, and 1 leave. It does seem like this leave is somehow being tracked as a separate game and this is likely a bug. Sadly we aren't able to fix this on our end. You'll have to post this on our bug report forums below:
http://boards.na.leagueoflegends.com/en/c/bug-report
I can't provide a timeline for when we might see a fix on this issue, but thank you again for letting us know about this."
Could you provide some clarity on the matter and remove the excess loss or leave, if not both? Thank you.