Didn't Receive IP/LP/Mastery Points After Previous Game

Stoppy33·May 7, 2015·49 votes·6,917 views

I played a ranked game and finished it right before the servers went down about two hours ago, and after winning, I didn't receive any IP/LP/Mastery Points. I figured it would update after the servers came back online, but I still don't have anything, the game doesn't even show up in my match history. Is this a known issue that is able to be resolved? Or is Riot not giving us a reason as to the sudden server outage and not fixing this issue?

61 Comments

TWICE MinatozakiMay 7, 201511 votes

Bump.

I was just about to post on this issue;

My ranked game ended and right when I was about to land on the Stats Page, I received various error messages and eventually the servers went down - Now that they're back up, my last game does not show up on my match history, nor did I receive the LP/IP/MP from the victory.

SK GodTariNaMay 7, 20154 votes

Exactly same thing happened to me too. The server went down right after I finished a ranked game. I didn't get LP/IP and the match history doesn't show that game.

AAActiveMay 7, 20156 votes

bump same thing won a ranked game and got nothing.

I like AkaliMay 7, 20155 votes

I'm still hopeful, as I'm also waiting to get my lp/ip/mastery, for my ranked game that i finished before the server shut down,

Waiting on the main screen gave me this message as the servers went down.

"PVP.Net has shutdown. The client will be closed. If your game completed normally, your stats will be available upon next login."

DanedelionMay 7, 20155 votes

Bump.

Same thing happened to me. Match doesn't show up in my history, no IP, and no LP.

AdomoBriscoMay 7, 20155 votes

Same thing happened to me--was in ranked match before servers went down, finished the game with a win. Finally skipped past "Waiting for stats..." after four minutes or so, then saw the notice that ranked queues were disabled because of an issue affecting players. This was well before all queues were taken offline and the server maintenance was done.

I'd really, really like that game to count, since I'm in tier promos and was 1-2 before the win... Would be nice to have a shot.

ZombyW00fMay 7, 20152 votes

I'm having the same issue, made a ticket to them but still waiting for them to respond. it would be great to get compensated for the time and effort we put into those games.

TanKaoZhuShuMay 7, 20154 votes

I met the same problem, just won a ranked game before the server down, and get nothing. Roit should give us some explanation.

AAActiveMay 7, 20154 votes

bump

kschmityMay 7, 20154 votes

same won my series before the servers went down logged back in and its like the game never happened wth

DravenDoesItAlIMay 7, 20154 votes

Same thing happened to me!!! I was on promotions series and won the game fair and clear without anyone being affected by lagging or whatever problem that caused the system to shut down. The only issue I had was that after the game was over I was unable to get to the home page. But now everything's back to work why is my game match gone!!!!!!!!!!!? It doesn't make any sense to just take my victory away from that promotions series!! Now I don't even know if I should start another game or not because I don't want to fail the promotion series because of a missing victory. That would be SOOOOO annoying!!! Please help

Stoppy33May 7, 20154 votes

I don't feel like quoting him, but someone commented on my thread here that Riot decided to roll back because all the wins were possibly because of lag. For one, I didn't see them say that, if they did, then where? Secondly, they could easily loss prevent everyone for those games, but still give credit to those who won. I'm seeing people comment on this saying they were in series and would have ranked up, I just don't think it is fair to them. I only didn't gain LP, it's not a huge deal, I know it's just a game, but I have paid Riot a fair sum of money, I think they should at least address this and tell us they lost the data or whatever the situation is. Was it a DDOS attack again? Should IGN, Kotaku, etc start speculating on the stability of Riot's servers and their ability to protect consumer information? I just want to know...

TWICE MinatozakiMay 8, 20151 votes

Riot must be aware that this is an issue, thus we might just have to wait to see what they're going to do. The loss prevention system exists for a reason, hence I doubt that Riot rolled back the game history.

I even have recordings of that game.

Whatever happened, happened, but the least Riot could do would be to tell us what happened. It would be only fair to those who actually won their series only to find out some little server screw-up would ruin that for them.

DekkardMay 7, 20153 votes

Bump

Adrian BlackbearMay 7, 20153 votes

I'm kinda glad. My last game was atrocious.

MisztMay 7, 20153 votes

Bump

Won a ranked game with a nice comeback but didn't receive LP/IP, I feel like i try harded for nothing :p

Stoppy33May 7, 20153 votes

Riot, this is clearly not an uncommon issue, can you at least address it?

Nøt ImportantMay 7, 20153 votes

Happened to me too. Just wondering if I'm gonna get Lp or not.

FacelessMintMay 7, 20153 votes

Had to up vote this… I won my promo last night just before the servers went down and I'm really sad that the game hasn't registered as a win yet (or as anything). I would really like to know if I should play out the end of my series again or wait for this result to finally be accepted?

Rito! Please update our LP with the games from last night.

lux eboyMay 7, 20153 votes

I wonder if they're even going to look this issue over..

Complete GarbageMay 7, 20152 votes

Same thing happened to me

AhuriMay 7, 20152 votes

same here, our game didn't suffer of any lag or anything, everyone was fine and when we finished the game the stats wouldn't load and my game still didn't register...

ShjinMay 7, 20152 votes

Same and I had a really close game that I was involved in and would like to receive my LP from that game as it did last almost an hour if I recall correctly.

Tilted HardMay 7, 20152 votes

Same thing.. was on a losing streak finally won a game and to not have it count is a sad thing.

Sw4g L0rd J3susMay 7, 20152 votes

Bump, Same issue here.

NicosareaMay 7, 20152 votes

bump, I hope everyone's match history gets updated D:

The Jedi MasterMay 7, 20151 votes

I also had the same issue everyone else here is having, along with having sent a support ticket in. Until they decide on how to proceed, I will bring to light that when the client was closed last night the pop up window said the issue would be resolved and everything returned to normal.

smile at deathMay 7, 20151 votes

Same thing for me....over an hour game to win and dont get credited.

RellikDlocMay 7, 20151 votes

I have the same problem.. I need the win for my series plz.

devilx5x5May 7, 20151 votes

Same thing happened to me.

CrolexMay 7, 20151 votes

:/ My win in my series didnt count

KazuloMay 7, 20151 votes

This same thing happened to me, we fought a long and hard game being behind most of it, but won because they failed to setup for baron and we aced them. Then afterwards i got out of the match and got notified that the servers went down. So I get on today and the game isn't in my match history and I also didn't get anything for it. Please help

LewshMay 7, 20151 votes

Same thing happened to me, but it was last night after I won a game from the enemy team surrendering, I got locked in a ghost game for 3 plus hours and just got off work hoping to see how much lp I had gained... It doesn't even show up on my match history... Was wondering if that's gone forever, fine if it is, or if there's a way Rito Gmaes can recover it... Either way is fine :D

HookurMay 7, 20151 votes

Same thing happened to me as everyone else here. Yet still no help from Riot for any of us, I was in my second game of promos which I won and after the match was over It said "waiting for stats" I walked away thinking nothing of it. When I came back 10 minutes later it was still there, so I restarted my client, re-logged and the message "Reconnect" was in the middle of my screen. I tried to reconnect but nothing happened, servers were down so I went to bed thinking I'd be in the next division today, the match isn't in my match history and I'm still in my promos. As your all aware it's very frustrating and would really like this to be resolved.

KarlTheDrugDealeMay 7, 20151 votes

Also happened to me.

Tiltover CustomsMay 7, 20151 votes

Bump.

Yea, the same thing happened to my friend and me. We won a 4v5 ranked game despite our Jungler D/c'ing immediately after the game started. I'm really upset that all the effort that my friend and I put in that game ended up being wasted. :/

King UnniMay 7, 20151 votes

bump.

I had same issue last night. still didn't received my LP/IP and ranked won match history is not show up. I had error messege last night after ranked game that "PVP.Net has shutdown. The client will be closed. If your game completed normally, your stats will be available upon next login."

GingivitsMay 7, 20151 votes

I have also fallen victim to this =(. Had one of my best games last night as Alistar top but it is no where to be seen.

lDontLiftIcarryMay 7, 20151 votes

they probably posted it all on reddit lets all take our dicks and go circlejerk reddit while we downvote anyone who isn't a riot loving saint. or anyone who says anything bad about gold or lower elos. God forbid you offend the 90%+ of the playerbase or you shall have hell cometh for thine asshole.

ZeurthMay 8, 20151 votes

You guys aren't getting it fixed, stop spamming the boards. Riot has had this issue before and nothing happened, no one got their wins.

Valravn90May 8, 20151 votes

This happened to me also. It was my first ranked promo match (from unranked to ranked) for this season. It was a victory, which is mainly why I'm kinda ticked off about it. I barely had any ranked matches go that well last season.

QsarioMay 8, 20151 votes

I also lost a ranked game last night, a short time before the reboot. The game itself was normal, but stats were unavailable after game and the client started spamming us with errors. I stayed on #playwithriot to chat a while longer, then they rebooted the servers.

I would like to hear whether the games played last night are recoverable or not, but Riot may not know the answer to that yet.

sıckMay 8, 20151 votes

Bump.

Having same issue. RIot please.

KUn9LYtoZpMay 8, 20151 votes

This same thing happened to me and I made a ticket to riot support. He responded at 2am my time (really?) and has told me most likely someone drop-hacked me, coincidentally at the exact same time the server crashed. Even though looking at the boards this has happened to most likely hundreds, if not thousands of players. So unless it was a huge coordinated effort I find this unlikely. He told me they can't give me any Lp for the ranked win I just finished. He took my r3d logs for the game and is seeing what he can do. So, everyone that had this happen is screwed lol

SzaseMay 9, 20151 votes

I also have this issue. My last game that ended around when the servers were taken down does not show up on my match history and did not increase my LP/IP/MP.

doobi1Jan 16, 20161 votes

this just happened to me

Im DoneJan 17, 20161 votes

I too won a game and didnt get lp. After my game it showed the skip waiting for stats menu. My duo partner also didnt get the lp. The game is in match history though.