Account Assistance Please
Hello, if you could assist me that would be great. I am looking to purchase the champion yasuo from the store using my IP points. I had some technical issues attempting this.
- The influence Points button is greyed out, I could not click it ( I have enough IP for this purchase)
- The RP button was not greyed out so I clicked it to see what would happen expecting it to ask me are you sure you wish you purchase but instead it just bought the champion with RP points.
- My RP did not go down from the purchase, This confused me making me think i didn't remember the correct original RP amount in my account
- I refunded the purchase and the RP did not change (it stayed at my original account balance) 5)Went back to the market since my RP didn't change I purchased it again. (same issue can't click IP only RP purchase available
- This time it did deduct from my account so I refunded again
Essentially I just wanted to purchase the champion with IP and I should have never needed to use 2 refunds due to this bug/glitch. Thanks for your assistance I look forward to hearing back.
anEgyptian (This is an email I sent lol support and I received no help, it told me to write this one the forums...)
