I didn't receive a chests when getting an S. While my premade member got a chest and key fragment. And a few games earlier my party member received an S and got a chest, again I didn't receive anything.
Is this a known issue and is there anything I can do?
I think you can only get once chest for one champion within a certain time span. Do you play this champion often? You should have gotten a key fragment though.
Getting a S doesnt guarantee a chest, the more S's the higher the chances as far as I know. Also if you have no chests available you cant receive them either
Thanks guys, just re-read the rules and it shows this:
Mastery Chests
Earn locked Mastery Chests by performing well across a variety of champions or as part of a team. When you or someone in your premade party earns any S rank, you’ll acquire a chest. You can earn up to four chests each month, and each champion you play can earn you one chest per season.
You’ll see which champs you’re eligible for in champ select and on your champ details page.
