Not Winning Any Hextech Chests

Jeremiah Malkai·4/25/2016, 2:56:37 PM·5 votes·7,364 views

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My wife, Zoarzi Malkai has been having an issue with not receiving any Hextech Chests at all. Regardless of role, mode, and pretty much every other factor, she's unable to win Hextech Chests. Getting an S rank hasn't helped. Being on a team with someone that gets an S rank hasn't worked. She's just permanently stuck at "4 Chests Available". This has been going on long enough that she's been able to forge 3 Hextech Keys while waiting on a chest to open. Has anyone else been having this problem?

27 Comments

RiotRiot MoreChrono4/26/2016, 12:06:55 AM6 votes

I think the problem might be that they are playing champions that they have already earned chests on. For example, I see chests earned on Soraka and Miss Fortune, so they are being granted. But playing these champions again and getting an S will not result in another chest.

Starcall Casey4/25/2016, 3:30:26 PM4 votes

In order to get a chest. You or the people in your pre-made queue need to earn an S, S- or an S+ rank with their champion. You can only earn one chest per unique champion you get a chest with. There will be a unique boarder around the champion you already got a chest with in the champions tab in the client. Once you earned a chest with one champion, you can no longer earn another with that champ until it resets every year. To be clear, There isn't a chance to get the chest like with keys. You'll be granted a chest as soon as you meet the requirements stated above.

I hope this helps :3

Xelnex4/25/2016, 3:36:23 PM1 votes

were you chat restricted?