Pumpkin Cat Ward purchase glitch

ballsack dust·10/31/2018, 11:23:25 PM·3 votes·2,446 views

I bought the Pumpkin Cat Ward for 150 World Tokens, checked my inventory and it wasn't there. I was confused so I bought it again and it still was not there. -300 World Tokens with no ward. I demand a refund of my lost tokens.

6 Comments

Yuumi BandleCity11/1/2018, 1:55:36 AM1 votes

I have the same issue...

Thioxity11/1/2018, 2:59:54 AM1 votes

Same!!! It shows 'owned' in the shop though it's not in my collection.

RiotSon Golin11/1/2018, 4:36:17 AM1 votes

Hey Dust,

It is something that my colleagues are looking into and is something the Server Status Page notification was vaguely referring to. In the meantime, if you purchased it and re-logged, you should be able to find it all the way at the bottom of the Wards Collection page when looking through the "My Collection" selection: https://imgur.com/Swg3unO

In Champ Select, similarly, you can locate the Pumpkin Cat Ward Skin all the way at the bottom of the list: https://imgur.com/K4RCehC

Since you crafted it twice, please create a Support Ticket so my colleagues can assist you with refunding the duplicate: https://support.riotgames.com/hc/en-us/requests/new