I bought the Pumpkin Cat Ward for 150 World Tokens, checked my inventory and it wasn't there. I was confused so I bought it again and it still was not there. -300 World Tokens with no ward. I demand a refund of my lost tokens.
Yuumi BandleCity1 votesI have the same issue...
Thioxity1 votesSame!!! It shows 'owned' in the shop though it's not in my collection.
RiotSon Golin1 votesHey Dust,
It is something that my colleagues are looking into and is something the Server Status Page notification was vaguely referring to. In the meantime, if you purchased it and re-logged, you should be able to find it all the way at the bottom of the Wards Collection page when looking through the "My Collection" selection: https://imgur.com/Swg3unO
In Champ Select, similarly, you can locate the Pumpkin Cat Ward Skin all the way at the bottom of the list: https://imgur.com/K4RCehC
Since you crafted it twice, please create a Support Ticket so my colleagues can assist you with refunding the duplicate: https://support.riotgames.com/hc/en-us/requests/new
Nemuraya1 votesI re-logged and didn't help...[sg-syndra]
RiotSon Golin1 votesAfter re-logging, did you check the bottom of your Ward inventory in My Collection or in Champion Select? From what I can see, you should have the ward skin on your account. If you cannot find if there, please reach out to us through a Support ticket so we can assist you further.
Bootleg Gay1 votesIt's happening with the K/DA Ward now too.
