Store purchase failure

ElfM3·8/13/2015, 11:25:14 PM·1 votes·283 views

I'm a new player to this game, and recently I've been trying to save up my IP for a champion (Nami). At one point while looking through the store while waiting for a match the store showed I had enough to purchase her. However, I was a few points short according to my account. When I clicked unlocked, it showed what my balance would be if I got her, and it said I'd have 72 points left over. I figured that my account simply didn't update after the pervious match and unlocked her. But when I did I didn't get her, and I was 6300 ip short in my account. What do I need to do to fix this?

4 Comments

ElfM38/14/2015, 12:02:08 AM1 votes

I checked the store again. It says I own Nami, but she's not under my owned champions on my profile. Also, when in a match I can't play as her.

ElfM38/14/2015, 4:13:35 PM1 votes

Alright, so in the end I had to refund her and rebuy her a few hours later. I can play her now, but this bug should be fixed so new players like me aren't so confused.

Linthe8/14/2015, 4:25:51 PM1 votes

Yea.. there is some weirdness with IPs that restarting the client fixes. If I purchase a champ with IPs I usually have negative IPs after the purchase and it sorts itself out (to a small positive) when I restart the client.