Store purchase failure

ElfM3·Aug 13, 2015·1 votes·283 views

I'm a new player to this game, and recently I've been trying to save up my IP for a champion (Nami). At one point while looking through the store while waiting for a match the store showed I had enough to purchase her. However, I was a few points short according to my account. When I clicked unlocked, it showed what my balance would be if I got her, and it said I'd have 72 points left over. I figured that my account simply didn't update after the pervious match and unlocked her. But when I did I didn't get her, and I was 6300 ip short in my account. What do I need to do to fix this?

4 Comments

ElfM3Aug 14, 20151 votes

I checked the store again. It says I own Nami, but she's not under my owned champions on my profile. Also, when in a match I can't play as her.

EggstealerAug 14, 20151 votes

restart the client. you can't use new champs if you don't restart sometimes

ElfM3Aug 14, 20151 votes

Alright, so in the end I had to refund her and rebuy her a few hours later. I can play her now, but this bug should be fixed so new players like me aren't so confused.

LintheAug 14, 20151 votes

Yea.. there is some weirdness with IPs that restarting the client fixes. If I purchase a champ with IPs I usually have negative IPs after the purchase and it sorts itself out (to a small positive) when I restart the client.