Lux Q issues

I was redirected here from submitting a ticket, so i'll do my best to re-explain the issues I'm having with Lux.

Her snare had some issues a while back and i think they might have been over-corrected--now her snare tends to pass right through champions, or hit minions way off to the side of it, when the ability is supposed to fire in a straight line and catch up to two targets within range. Both myself and my regular lanemate have noticed that the snare (her q) can also overextend visually? The actual ability stays within range, but the animation for it travels farther--enough that i'm not always sure if it's that i'm too far away to catch the enemy in a snare, or if the whole 'passing through champs' thing is happening again. The bounding box might have been messed up somehow, i'm not sure--all I know is that it's not working for me the way it had before the fix.