skin disappear

sigoru·Feb 24, 2016·0 votes·1,139 views

http://www.filedropper.com/sonaskin

I buy the sona's skin from sale. I play alot with (sona) with this skin until one day i start a game with sona and there was no skin. What to do, how to take it back?
Help please. Tanks.

3 Comments

RiotmoonstonesFeb 24, 20163 votes

Hey sigoru!

There are generally two reasons content is removed from your account -

If a player participates in Refer-A-Friend fraud to acquire IP or RP, then any champions/skins gifted with this IP or RP are removed.
If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.

If you believe that content you have purchased/received on your account has gone missing and is not due to either of these two scenarios, make sure to submit a ticket! We can look into your account and investigate further!