(sona) with this skin until one day i start a game with sona and there was no skin.
What to do, how to take it back?3 Comments
Hey sigoru!
There are generally two reasons content is removed from your account -
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If a player participates in Refer-A-Friend fraud to acquire IP or RP, then any champions/skins gifted with this IP or RP are removed.
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If a player purchases RP and gifts content with it, and subsequently issues a chargeback for the money spent on that RP, we will remove that content.
If you believe that content you have purchased/received on your account has gone missing and is not due to either of these two scenarios, make sure to submit a ticket! We can look into your account and investigate further!