[SHOP] New skins not showing up when purchased

U Got Jinxed·2/7/2020, 12:38:22 PM·7 votes·961 views

Hello

So yesterday i just purchesed the new Sweetheart Jinx chroma bundle but i noticed it wasnt in my collection. I re-opened the client a couple of time and it still didnt show up. When i checked my purchase history it was there, but it was also available in the shop for me to "re-purchase" it, but on champion skins its listed as "unavailable" and i cant use it in game. It seems like the same problem is happening with Yummi's skin and Senna's prestige skin.

5 Comments

First Impression2/7/2020, 2:00:03 PM2 votes

This happened to me as well! I purchased the Jinx skin, RPs were taken from my account, skin does NOT appear in my collection, but it does appear on purchase history. When I click to refund it, it gives me an error. I restarted the client multiple times. At this point, I don't even really care about the skin, just give me my RP back, Riot :(

thegreatest7112/7/2020, 2:17:47 PM2 votes

Happy someone finally addressed this same thing happened when i bought Jade Dragon Wukong with my free rp from my lol wiz client idk does that mean the rp was fake or is it bc of riot help pls :(

U Got Jinxed2/7/2020, 3:19:15 PM2 votes

soo an update: there was a warning near the play button that said they're looking into it and that the shop is disabeled, but i returned after like 2h and then the shop was back up and i could buy the bundle but the rp wasnt returned to my account..:( im rlly sad about it cuz ik doesnt only affect me..

Timethief492/7/2020, 1:43:44 PM1 votes

Are they supposed to already be out? Maybe they accidentally enabled them in the store but not in the game before valentines? Im currently not able to play, but have you seen the new skins ingame yet?