Anyone else having this weird bug? me and my friend are trying to go play normal draft/ranked flex but then this pops up. Trouble fetching information for this player (Error: 5C). Affected players should quit and log back in if this persists. we have tried everything! log off, shutdown computer and in game initiate Full repair. nothing have worked so far... does anyone know how to fix this?
U can contact me in game no problem!
saaaaaaaaaaaaaaaaaame thing over herrrreee .. i couldnt fix it
Happening to me right now!
I'm having this issue, too!
It's happening for me :(
Okay I fixed it. At least it's working for me. So to fix it you'll need bluetooth and a working flat for your mobile phone.
It should work now. If not ask a friend to invite you in a draft game and then he has to search
I hope it'll help just as it did for me.
same here i cant fix it
It is going on for me and I tried all the stuff and it still will not work
Same here
another problem i got is that i cant open the Lol support page, its just white and nothing loads...
i have the same problem but its nice to know that im not the only one i already tried deinstalling the game and installed it again but nothing works...even my riot points and my blue essence are 0...riot pls fix that i want to play your game...
Same problem here, started my modem new and tried to repair the client, nothing works... Pls fix asap.
Support page also showing me a blank site.
Cant fix it too... RITO FIX THAT GOD DAMN SHIT
So I disconnected my router, and then connected with mobile hot spot. It worked, and then once I logged out of League and relaunched the problem came back. I then disconnected my computer from my Wifi and used mobile hot spot to launch league which then fixed it.
Same here I tried the Hextech-Repair Tool. Tried everything up 2 full reinstall Firewall and everthing i could find. Reseting the IP of my router Fixed the Problem just turn of your Router and then back on :D Hopefully it helps some of u <3 gg´s
Saaaame lol, thought im the only one. THANK GOD!
Sameee hereeeee
Currently having this issue. In NA. Router and modem reset did not work. what other fixes are there?
I restarted my router 5 times. renewed my ip. restarted the pc several times. GG riot...GG.
same here
wtf im getting this problem too
i just waited like 10 min and now i can do rank!!! Maybe u just need to disconnect and wait like 10 min. op it work for u guys <33
Update: They fixed it.
Download the League repair client from the Riot site https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool
Close your LoL client Run the repair tool just run the repair tool, no re-install or re-patch needed after it finishes open client, should be working fine.
What I tried to fix this before I did the above for reference.
I did not reboot my pc as I just booted it and tried to play.
Log in on a different account on your computer (like a friend's) that DOESN'T have the error. If your friend doesn't want to log in, make another account just for this purpose. Then switch back to your main account, and it should work. This worked for me, even after i did the restarting router/hotspot method.
Good luck!
You need to reset your IP (not local) your provider IP.
I can do that with my providers app and the error message is gone and i can join again in games.
RESTART ROUTER
All you gotta do is go to device manager, disable network adapters, and turn them back on (ALL THIS WITH THE CLIENT OPEN), worked for me
Hey all Just had the 5c problem too and read all about it on the internet. I have tried everything like fixing client, restarting router etc. etc. At the end the router was indeed the problem. But first I restarted it from the browser, nothing happend. Still got the problem regarding the 5c.
But I have a modem from my provider and then my Asus router... I have restarted the modem from my provider, then my own Asus router... then logged back in and VOILA.... back in bussiness. So restart both your modem and router and hopefully this will do the fix.
Kind regards. Brave
Temporary fixed for me.
GUYS I JUST GOT THIS BUG AN HOUR AGO! I FIXED MY ISSUE NOW! Things that didnt work for me:
In the end i went to network connections (Control Panel\All Control Panel Items\Network and Sharing Centre) select "Change Adaptor Settings" on the left side you will see you connection, right click and select Disable and then Enable. And now everything is back to normal, hope this works for some of you!
same
